Application Engineer, RBS

Global technology company providing e-commerce, cloud computing, digital streaming, and artificial intelligence services.
Backend
Senior Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS · E-Commerce

Description For Application Engineer, RBS

Retail Business Services (RBS) at Amazon is seeking an experienced Application Engineer to join their dynamic team. This role is integral to supporting Amazon's worldwide retail business growth through three core functions: Selection (sourcing and enriching ASINs), Defect Elimination (resolving supply chain issues), and operational process support.

The position offers a unique blend of technical leadership and hands-on development work, where you'll be responsible for designing and implementing complex solutions while mentoring junior team members. The tech team leverages Machine Learning and Deep Learning to automate complex tasks that typically require human cognitive skills.

As an Application Engineer, you'll serve as a technical lead and subject matter expert, leading multi-team projects and resolving complex support issues. You'll work closely with development teams to establish and improve service support, while also participating in on-call rotations for critical system maintenance.

The role demands strong technical expertise in software development principles, database management, and Unix/Linux systems. You'll need excellent problem-solving abilities and strong communication skills to work effectively with cross-functional teams and stakeholders.

RBS Tech team values work-life harmony and provides a supportive environment for professional growth. You'll have access to mentorship opportunities, technical discussions with senior engineers, and continuous learning through platforms like O'Reilly. The team encourages AWS/ML certifications and provides necessary training support.

This is an excellent opportunity for experienced engineers who enjoy tackling complex technical challenges while contributing to Amazon's retail business growth. Whether you prefer deep technical work, incident management, or process improvement, this role offers various paths for career development in a collaborative and innovative environment.

Last updated a month ago

Responsibilities For Application Engineer, RBS

  • Act as a technical lead and subject matter expert for one or more services
  • Lead large multi-team projects and resolve complex support issues
  • Design and develop complex high-performing scripts and applications
  • Provide technical guidance and mentor junior engineers
  • Handle high impact incidents, perform pattern and root cause analysis
  • On-call support for alarm monitoring, application infrastructure and bug fixes
  • On-boarding clients onto the platform
  • Work with development teams to establish and improve service support

Requirements For Application Engineer, RBS

Linux
MySQL
PostgreSQL
  • 5+ years of software development or technical support experience
  • In-depth understanding of software development principles, design patterns and best practices
  • Good understanding of relational database management systems
  • Experience in Unix/Linux operating systems
  • Strong understanding of support processes, SLA, handling tickets, monitoring
  • Excellent communication skills
  • Experience troubleshooting and debugging technical systems
  • Experience scripting in modern programming languages

Benefits For Application Engineer, RBS

Education Budget
  • Work-life harmony focus
  • Mentorship opportunities
  • Online learning platforms access (O'Reilly)
  • AWS/ML certification support
  • Career growth opportunities

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