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Cloud Support Engineer Summer Intern

Amazon Web Services (AWS) is the world's leading cloud computing platform providing scalable, reliable cloud services to businesses worldwide.
Cloud
Software Engineering Intern
Remote
5,000+ Employees
Enterprise SaaS · Cloud

Description For Cloud Support Engineer Summer Intern

Amazon Web Services (AWS) Japan is offering an exciting 8-week Summer Internship program for Cloud Support Engineers targeting 2027 graduates. This comprehensive program combines theoretical learning with hands-on experience in AWS cloud technologies and support operations.

The internship runs from August 4, 2025, to September 26, 2025, with working hours from 9:00 AM to 6:00 PM daily. Participants will work remotely using company-provided equipment. The program includes fundamental AWS lectures, hands-on learning sessions, and real-world cloud support engineering experience.

Interns will learn about AWS services, understand the role of cloud support engineers, and gain practical experience in technical customer support. The program also features sessions introducing Amazon's culture and career paths, including discussions with current engineers about their experiences and career trajectories at AWS.

This internship is designed for students who may not have extensive technical experience but are passionate about pursuing a career in technology. The program provides comprehensive training to build the necessary knowledge and skills for a successful career in cloud support engineering.

High-performing interns may receive full-time job offers for Cloud Support Engineer positions starting in 2027. This is an excellent opportunity for students interested in technical problem-solving and customer service in the cloud computing industry.

The role involves working with Japanese customers, requiring strong Japanese language skills. Successful candidates will learn to handle technical support cases, troubleshoot complex issues, and provide solutions while developing deep knowledge of AWS services and cloud technologies.

AWS provides all necessary equipment and training materials, ensuring interns can fully focus on learning and development. The program offers valuable exposure to one of the world's leading cloud platforms while building practical skills in cloud computing and technical support.

Last updated 19 hours ago

Responsibilities For Cloud Support Engineer Summer Intern

  • Learn and utilize innovative technologies
  • Apply advanced troubleshooting techniques to provide unique solutions for customer needs
  • Interact with AWS technical staff to understand and solve customer issues
  • Lead technical communication with customers during incidents
  • Participate in hands-on learning and lectures about AWS fundamentals
  • Gain practical experience in cloud support engineering

Requirements For Cloud Support Engineer Summer Intern

  • Fluent Japanese language skills (N1+ level)
  • Must be graduating in 2027
  • Must be available to work from August 4, 2025 to September 26, 2025
  • Must be able to work 9:00-18:00 daily

Benefits For Cloud Support Engineer Summer Intern

  • Provided work laptop
  • Paid internship
  • Remote work options
  • Training and development

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