Data Center Engineering Operations Technician, DCC Communities
Description For Data Center Engineering Operations Technician, DCC Communities
AWS Infrastructure Services is seeking a Data Center Engineering Operations Technician to join their world-class team maintaining and operating critical infrastructure systems. This role serves as the front line for AWS's sophisticated data centers, working with cutting-edge technology and the brightest minds in the industry.
As an EOT, you'll be responsible for the hands-on maintenance and troubleshooting of mission-critical data center facility equipment, including standby diesel generators, 3-phase electrical systems, mechanical equipment, and fire/life safety systems. You'll work in some of the world's most advanced, secure data centers, ensuring 24/7 reliability and availability.
The position offers unique opportunities to work with AWS's vast cloud computing portfolio while contributing to the operation of infrastructure that powers countless businesses worldwide. You'll be part of a diverse team that values continuous learning and innovation, helping define industry standards and practices.
Key aspects of the role include performing daily monitoring rounds, managing building systems, executing maintenance tasks, and providing technical support for various facility equipment. The role requires physical capabilities and willingness to work in various conditions, including rotating shifts.
AWS values diverse experiences and maintains an inclusive culture through employee-led affinity groups and ongoing learning opportunities. The company offers strong career development support through mentorship and knowledge-sharing programs, emphasizing work-life harmony and professional growth.
This is an excellent opportunity for technically-minded individuals with mechanical or electrical experience who want to be part of Amazon's mission to be Earth's most customer-centric company. You'll work in a dynamic environment that combines technical expertise with hands-on problem-solving, all while supporting the infrastructure that powers the cloud computing revolution.
Responsibilities For Data Center Engineering Operations Technician, DCC Communities
- Daily building rounds to monitor electrical, mechanical, and fire/life safety equipment
- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
- Troubleshoot facility and rack-level events within SLAs
- Perform rack installs and decommissioning
- Perform PM, troubleshooting, root cause analysis of electrical and mechanical equipment
- Technical writing for change management program
- Monitor and resolve daily work requests
- Provide on-site support of contractors and vendors
- Work rotating 12-hour shifts with possible on-call rotations
Requirements For Data Center Engineering Operations Technician, DCC Communities
- Technical (Military/Trade School) training or 2+ years of electrical or mechanical, HVAC, fire system experience
- 2+ years' experience with Microsoft Office products (Excel, Word and PowerPoint)
- High school or equivalent diploma
- Ability to lift and move up to 39 pounds independently
- Ability to participate in group lifts for 40+ pounds
- Physical ability to maintain balance and perform tasks on ladder
- Ability to work in environment requiring ear protection
Benefits For Data Center Engineering Operations Technician, DCC Communities
- Career Growth Opportunities
- Mentorship Programs
- Work-Life Balance
- Inclusive Work Environment
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