DevOps Engineer-III, JP-CP

Global technology company specializing in e-commerce, cloud computing, and digital streaming services.
DevOps
Mid-Level Software Engineer
In-Person
2+ years of experience
Enterprise SaaS · Finance

Description For DevOps Engineer-III, JP-CP

Join Amazon Payments in Japan (JPP) as a DevOps Engineer-III, where you'll tackle complex technical challenges in a dynamic environment. This role focuses on managing payments for JP Stores through payment acceptance, COP, and customer experience for both credit cards and non-card payments. You'll work with Amazon branded payment products, including co-branded Credit Cards, Shop with Points, and Gift Cards.

As a key team member, you'll be responsible for maintaining system reliability, implementing monitoring solutions, and ensuring service excellence. The position requires deep technical understanding and the ability to evaluate new technologies. You'll collaborate with diverse teams worldwide, contributing to operational excellence across JP Payment Products.

The ideal candidate combines strong troubleshooting abilities with excellent communication skills. You'll be expected to maintain SLAs, implement proactive monitoring, and drive continuous improvement in system reliability. This role offers exposure to cutting-edge payment technologies and the opportunity to work with a portfolio of successful merchant and marketplace integrations.

Working at Amazon means joining a company at the forefront of technological innovation, with a strong focus on customer experience. You'll have the chance to influence technical standards, mentor team members, and contribute to the evolution of critical payment systems. The role provides excellent growth opportunities and the chance to work with some of the industry's best talents in a fast-paced, challenging environment.

Last updated 5 days ago

Responsibilities For DevOps Engineer-III, JP-CP

  • Maintain SLAs through implementation of proactive issue detection and reporting
  • Setup and configure monitors to prevent prolonged outages
  • Write and review support procedures, system documentation, and issue tracking entries
  • Work across multiple teams to resolve issues
  • Improve customer experience by resolving issues completely and in timely fashion
  • Drive others to discover and resolve root cause when needed
  • Communicate clearly both verbally and in writing with team and other groups

Requirements For DevOps Engineer-III, JP-CP

Python
Linux
  • 2+ years of software development, or 2+ years of technical support experience
  • Experience scripting in modern programming languages
  • Experience troubleshooting and debugging technical systems
  • Knowledge of networking protocols such as HTTP, DNS and TCP/IP
  • Experience scripting in one or more language (e.g. Bash, Python, Perl, Ruby)

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