Engineering Operations Technician, Data Center Community
Description For Engineering Operations Technician, Data Center Community
AWS Infrastructure Services is at the heart of Amazon's cloud operations, responsible for the design, planning, delivery, and operation of AWS's global infrastructure. This role offers a unique opportunity to join the team that literally keeps the cloud running, supporting all AWS data centers and their critical infrastructure components.
As a Data Center Engineering Operations Technician, you'll be hands-on with electrical and mechanical equipment troubleshooting and operations. The position combines technical expertise with practical problem-solving in one of the world's largest information system infrastructures. You'll work with cutting-edge technology including UPS systems, switchgear, circuit breakers, diesel generators, and complex HVAC systems.
The role offers significant growth potential within AWS's expanding Infrastructure Operations team. You'll be part of a diverse team including software, hardware, and network engineers, working collaboratively to maintain the highest standards of safety and security while ensuring optimal data center operations.
Key aspects of the role include maintaining safety standards, conducting regular equipment inspections, troubleshooting technical issues, and leading continuous improvement initiatives. You'll also have opportunities to mentor other technicians and participate in root cause analysis of operational issues.
AWS values diverse experiences and provides an inclusive work environment where employee-led affinity groups foster a culture of belonging. The company offers excellent career development opportunities through mentorship programs and knowledge-sharing resources. Work-life harmony is prioritized, with flexible working arrangements available to support both professional and personal success.
Join AWS to be part of a team that's pushing the boundaries of cloud infrastructure while working with some of the most advanced data center technologies in the industry. This role offers both technical challenges and leadership opportunities in a dynamic, fast-paced environment.
Responsibilities For Engineering Operations Technician, Data Center Community
- Follow and maintain the highest safety standards and encourage a world-class safety culture
- Troubleshoot events within internal Service Level Agreements (SLA's)
- Take daily operational readings of all mechanical and electrical equipment
- Supervise contractor or Engineering Operations Technicians
- Drive continuous improvement efforts on infrastructure
- Provide training and guidance to Engineering Operations Technicians
- Lead root cause analysis for operational issues
- Participate in on-call rotation for emergency responses
Requirements For Engineering Operations Technician, Data Center Community
- Apprentice/trades certified or diploma in an Electrical/Mechanical field or equivalent recognized training
- Broad operational knowledge and experience with electrical and mechanical equipment
- Experience with Diesel Generators, Chillers, Cooling Towers, CHW Systems, Air Handling Units, UPS, HV/LV Electrical distribution systems
- Ability to work shifts (morning, late and night)
- Physical capability for manual handling and lifting of equipment
- Ability to work at heights and in noisy environments
Benefits For Engineering Operations Technician, Data Center Community
- Work-life balance
- Career development opportunities
- Mentorship programs
- Inclusive team culture
- Knowledge-sharing resources
- Career advancement opportunities
