Engineering Operations Technician, DCC Communities

World's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and innovation.
DevOps
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Engineering Operations Technician, DCC Communities

Join Amazon Web Services (AWS), Earth's most customer-centric company, as an Engineering Operations Technician supporting the world's largest cloud computing infrastructure. You'll be part of the Data Center Engineering Operations team, maintaining and operating critical infrastructure systems in some of the most sophisticated and secure data centers globally.

The role involves hands-on electrical and mechanical equipment maintenance, working with cutting-edge technology and the brightest minds in the industry. You'll be responsible for monitoring and maintaining crucial systems including standby diesel generators, 3-phase electrical systems, HVAC equipment, and fire/life safety systems.

As an EOT, you'll perform daily building rounds, monitor building management systems, troubleshoot facility issues, and execute rack installations within strict SLAs. The position requires technical expertise, physical capabilities, and a commitment to maintaining 24/7 reliability of AWS infrastructure.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. You'll join a diverse team of engineers and specialists working on challenging problems that impact global cloud computing. The role offers excellent career growth opportunities, mentorship, and an inclusive culture that welcomes bold ideas.

The position offers competitive benefits, work-life harmony, and the chance to be part of AWS's continuous innovation. You'll work in a supportive environment that values diverse experiences and perspectives, with access to employee-led affinity groups and ongoing learning opportunities.

This is an excellent opportunity for technically-minded individuals who want to be part of maintaining and operating the infrastructure that powers the cloud computing revolution. You'll gain invaluable experience in mission-critical operations while contributing to AWS's goal of providing seemingly infinite capacity at the lowest possible cost for customers.

Last updated 16 days ago

Responsibilities For Engineering Operations Technician, DCC Communities

  • Monitor and record information from electrical, mechanical, and fire/life safety equipment
  • Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
  • Troubleshoot facility and rack-level events within SLAs
  • Perform rack installs and decommissioning
  • Perform PM, troubleshooting, root cause analysis of electrical and mechanical equipment
  • Technical writing for change management program
  • Monitor and resolve daily work requests
  • Provide on-site support for contractors and vendors

Requirements For Engineering Operations Technician, DCC Communities

Linux
  • Technical (Military/Trade School) training or 2+ years of electrical or mechanical, HVAC, fire system experience
  • 2+ years' experience with Microsoft Office products (Excel, Word and PowerPoint)
  • High school or equivalent diploma
  • Ability to lift up to 39 pounds independently
  • Physical ability to maintain balance, work on ladders, and perform construction tasks
  • Willingness to work 12-hour shifts and rotating schedules

Benefits For Engineering Operations Technician, DCC Communities

Medical Insurance
Dental Insurance
Vision Insurance
  • Career development opportunities
  • Mentorship programs
  • Work-life harmony
  • Inclusive team culture
  • Employee-led affinity groups

Interested in this job?

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