Facility Operations Center Engineer

AWS is the world's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and infrastructure services.
Cloud
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Facility Operations Center Engineer

AWS Infrastructure Services (AIS) is seeking a Facility Operations Center Engineer to join their team in Mumbai, India. This role is crucial in maintaining AWS's global infrastructure, focusing on data center operations and monitoring. The position involves working in a 24x7 environment, monitoring data center infrastructure, and ensuring optimal customer experience through reliability and availability.

The ideal candidate will have a strong understanding of data center IT Infrastructure and facilities infrastructure, with the ability to think outside the box. You'll be part of a diverse team that includes software, hardware, and network engineers, working on challenging problems that impact AWS's global infrastructure.

The role offers significant growth opportunities within AWS's dynamic environment. You'll collaborate with teams across AWS to maintain the highest standards for safety and security while ensuring infinite capacity at the lowest possible cost for customers. The position requires technical expertise, leadership skills, and a commitment to operational excellence.

Key aspects of the role include monitoring infrastructure, managing emergency situations, contributing to process improvements, and ensuring service level agreements are met. The successful candidate will help grow the team to a standard of operational excellence in India while maintaining AWS's customer-centric focus.

AWS values diverse experiences and provides an inclusive environment where employees can thrive. The company offers comprehensive benefits, mentorship opportunities, and a culture that embraces continuous learning and innovation. This is an excellent opportunity for someone passionate about infrastructure operations and interested in being part of the team that keeps the cloud running.

Last updated 16 days ago

Responsibilities For Facility Operations Center Engineer

  • Monitor the global data center Amazon facilities infrastructure platform in India
  • Serve as a Point of Contact for internal and external teams
  • Assist with the development of communication and escalation protocols
  • Contribute to outage post mortem analysis
  • Ensure records are updated in a timely manner
  • Assist with coordination and communication during emergency recovery efforts
  • Assist with the development of tools to enhance team performance

Requirements For Facility Operations Center Engineer

Linux
  • University/College level technical degree/diploma in Engineering or Computer Science
  • Minimum of 2 years' experience working in an operations, control/operations center environment
  • Strong verbal and written communication skills
  • Ability to support a 24x7 environment in India (shift work including weekends and holidays)

Benefits For Facility Operations Center Engineer

Medical Insurance
  • Career development and mentorship opportunities
  • Inclusive work culture
  • Work-life harmony
  • Employee-led affinity groups
  • Continuous learning opportunities

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