IT Support Engineer, Projects, IT Logistics

Amazon's IT Services organization is seeking a skilled IT Support Engineer to join their IT Logistics and Imaging Team (ITS-LIT). This role focuses on project-based initiatives to enhance operational efficiency and service delivery in Amazon's corporate IT Logistics. The position involves leading complex IT projects related to imaging, deployment, and lifecycle management of end-user equipment across the United States.

The ideal candidate will work in a warehouse environment, collaborating with a diverse team of IT Support associates, supply chain specialists, program managers, and operations managers. They will be responsible for developing technical solutions, providing escalation support, and mentoring junior team members while maintaining high standards for IT Logistics services.

This role offers an excellent opportunity for professional growth within Amazon's customer-centric culture, where innovation and creativity are encouraged at all levels. The position comes with competitive compensation ranging from $54,700 to $122,200 based on location and experience, plus comprehensive benefits including medical coverage and equity opportunities.

Key responsibilities include leading IT projects, implementing technical solutions, troubleshooting complex issues, and maintaining technical documentation. The role requires 4+ years of technical support experience, strong problem-solving skills, and the ability to work independently. The successful candidate will join a team that ensures all Amazonians have the technology and resources needed to innovate and excel in their work.

Amazon offers an inclusive environment that welcomes bold ideas and empowers employees to own projects to completion. This position provides an exciting opportunity to make a significant impact on Amazon's corporate IT infrastructure while working with cutting-edge technology and industry best practices.