ITS Support Engineer 1 (OPC), IT Services

Amazon IT Services is seeking an IT Support Engineer to join their dynamic team, focusing on providing essential technical support to Amazon Corporate employees worldwide. This role combines hands-on technical problem-solving with customer service excellence, making it perfect for someone who enjoys both technology and helping others. The position offers competitive compensation ranging from $46,900 to $103,000 based on location and experience, plus comprehensive benefits.

The ideal candidate will have strong experience with Windows Server technologies, networking fundamentals, and operating system support across Windows, Mac, and Linux platforms. You'll be responsible for handling escalations, managing ticket queues, and implementing process improvements while maintaining high service quality standards.

This is an excellent opportunity to join one of the world's leading technology companies, working in a fast-paced environment where you'll contribute to supporting Amazon's global infrastructure. The role offers significant growth potential and the chance to work with cutting-edge technology while solving complex IT challenges.

You'll be part of a team that values innovation, customer focus, and continuous improvement. The position requires strong technical skills combined with excellent communication abilities, as you'll be interacting with employees across all levels of the organization. If you're passionate about IT support, problem-solving, and want to be part of a company that's shaping the future of technology, this role at Amazon could be your next career move.