Amazon Connect is a highly disruptive cloud-based contact center solution that enables businesses to deliver engaging, dynamic, and personal customer service experiences. As part of the AWS Solutions organization, we aim to provide business applications leveraging Amazon's unique experience and expertise, used by millions of companies worldwide.
The role offers a rare opportunity to join a fast-growing business post-launch and help shape both technology and product development. You'll be responsible for developing the next generation contact center, designing and delivering scaleable, resilient systems while maintaining customer focus.
Key Responsibilities:
The ideal candidate will have:
Benefits include:
Base salary ranges from $129,300 to $223,600 per year depending on location, plus equity, sign-on payments, and comprehensive benefits package.
Join a team that values work-life harmony, inclusive culture, and continuous innovation while working on technology that impacts millions of customers worldwide.