Sr. Software Development Engineer

Amazon is seeking a Senior Software Development Engineer to join their Customer Service systems team, focusing on building cutting-edge device applications and scalable solutions using AWS. The role involves working with Amazon's latest devices, including Echo/Alexa devices, Fire TVs, Fire Tablets, and related Alexa app features on Android and iOS.

The team currently supports approximately 40 different devices with screen sharing solutions for effective troubleshooting sessions between customers and Technical Care associates. They maintain scalable microservices on AWS and device client apps across multiple platforms including iOS, Android, Echo Shows, Fire TV, and Tablet.

The ideal candidate will demonstrate industry-leading technical abilities, strong communication skills, and excellent problem-solving capabilities. They will be responsible for designing, building, and deploying software solutions while maintaining high quality standards through code reviews and documentation. The role offers opportunities to mentor other engineers and influence team processes for better efficiency.

Key aspects of the position include converting requirements into scalable designs, contributing to the full software development lifecycle, and ensuring operational excellence. The team values innovation and maintains unified code to reduce duplicate work across devices, allowing more time for customer-focused innovations.

This is an exciting opportunity to be at the forefront of designing the next generation of diagnostic, troubleshooting, and self-healing systems at one of the world's leading technology companies. The role offers comprehensive benefits including medical coverage, parental leave, and retirement plans, making it an attractive position for experienced engineers looking to make a significant impact in device application development.