Sr. Software Development Engineer, Amazon Connect (AWS)

Amazon Connect is a revolutionary cloud-based contact center service within AWS Solutions that leverages Amazon's decade-long experience in customer service excellence. This role offers a unique opportunity to join a rapidly growing service that's transforming the contact center industry. As a Senior Software Development Engineer, you'll be part of developing innovative solutions that combine AI and AWS services like Amazon Lex, Polly, Lambda, S3, and Kinesis to create seamless customer experiences.

The position involves working with a team dedicated to building modern contact centers in the cloud, solving complex engineering challenges, and developing scalable systems. You'll have the chance to shape the technology and product direction of a service used by millions of companies worldwide. The role requires strong technical expertise across modern web technologies, SOA, and NoSQL databases.

Amazon values diverse experiences and work-life harmony, offering flexible work arrangements and a supportive, inclusive culture. The company provides comprehensive benefits, mentorship opportunities, and continuous learning through employee-led affinity groups and career development resources. You'll be working in an environment that encourages innovation, values diverse perspectives, and supports professional growth.

This is an excellent opportunity for experienced engineers who want to make a significant impact on a rapidly growing AWS service, working with cutting-edge technologies while being part of a team that's revolutionizing customer service technology. The role combines technical leadership, hands-on development, and the chance to influence the future of cloud-based contact center solutions.