Support Engineer, FBA Inventory

Fulfillment By Amazon (FBA) is seeking a Support Engineer to join their Inbound team, focusing on simplifying seller experiences worldwide. This role is crucial in enhancing and scaling a widely-used fulfillment platform that helps third-party sellers store, pack, and ship their products through Amazon's infrastructure.

The position offers an opportunity to work with advanced AWS technologies including S3, DynamoDB, and Lambda, building solutions for complex cross-border selling challenges in fulfillment, listing, payments, and returns while ensuring compliance requirements are met. You'll be part of a collaborative, fun-loving team that thrives on collective success and innovation.

As a Support Engineer, you'll be responsible for optimizing the tech stack to reduce time-to-market, maintaining self-healing systems, and ensuring smooth operations. You'll work on configuring systems to adapt to changing compliance requirements and optimize inventory placement locations. The role involves regular interaction with multiple SDEs, deep-diving into customer issues, and taking ownership of launching new lanes.

The ideal candidate should have experience in troubleshooting technical systems and modern programming languages. This position offers the chance to work on large-scale systems that impact global sellers and contribute to Amazon's world-class fulfillment network. If you're passionate about solving complex problems and want to work in a creative environment with a team that values innovation, this role presents an excellent opportunity to grow your career in technical support and development.