Support Engineer II - Software, AccSys

Global technology and e-commerce company providing cloud computing, digital streaming, and artificial intelligence services.
Phoenix, AZ, USA
Cloud
Mid-Level Software Engineer
In-Person
2+ years of experience
Enterprise SaaS · Cybersecurity

Description For Support Engineer II - Software, AccSys

Amazon's AccSys team is seeking a Support Engineer II to join their mission of delivering robust, highly available services across their global enterprise. This role combines expertise in IT infrastructure technologies, focusing on Windows Server, Linux, Java, Active Directory, and AWS. The position offers a unique opportunity to work on enterprise-scale Windows systems, solving unprecedented challenges. The ideal candidate will be passionate about automation and leadership, taking ownership of critical systems that Amazonians depend on daily. This role involves working with cutting-edge cloud technologies, security systems, and infrastructure management, making it perfect for someone who enjoys technical challenges and wants to impact a global organization. The position offers comprehensive benefits and promotes a diverse, inclusive workplace where unique perspectives are valued. Located in Phoenix, this role provides an excellent opportunity to work with one of the world's leading technology companies while developing expertise in enterprise-scale systems and cloud technologies.

Last updated 10 days ago

Responsibilities For Support Engineer II - Software, AccSys

  • Design and build physical security systems infrastructure
  • Maintain current global infrastructure
  • Implementation, documentation, monitoring and maintenance of critical systems
  • Technical service ownership and system design
  • Capacity planning
  • Handling on-call technical support

Requirements For Support Engineer II - Software, AccSys

Java
JavaScript
Python
Linux
  • Minimum 2 years relevant work experience in Systems Engineering, Systems Administration or Support Engineering role
  • 2 or more years of experience supporting enterprise applications in a cloud environment
  • Demonstrable experience with AWS cloud technologies
  • Demonstrated ability to program and automate tasks in Python, JavaScript, or Java

Benefits For Support Engineer II - Software, AccSys

Medical Insurance
Dental Insurance
Vision Insurance
Parental Leave
401k
  • Medical, Dental, and Vision Coverage
  • Maternity and Parental Leave Options
  • Paid Time Off (PTO)
  • 401(k) Plan

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