At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazon's voice AI, living in the cloud and ready to help anywhere with internet access. As a Support Engineer Team Manager for the Knowledge International Operations team in Cambridge, UK, you'll be responsible for managing a team of Data Associates and Support Engineers across multiple languages. Your role will involve maintaining and developing Alexa's speech and language technology, driving performance, and directly impacting the Alexa customer experience.
Key responsibilities include:
This role offers an excellent opportunity to leverage your technical expertise and people development skills in a fast-paced, innovative environment. You'll be at the forefront of voice AI technology, helping to make Alexa smarter and more capable across multiple languages and cultures.
Join Amazon's Alexa team and be part of shaping the future of voice-controlled AI, making life easier and more enjoyable for millions of users worldwide.