Assured is on a mission to modernize insurance by providing large insurers with software solutions for claims processing, from self-service claim filing to backend fraud detection.

Assured is seeking a highly experienced Staff QA Engineer to join their dynamic and innovative team. The role involves leading the design and implementation of cutting-edge testing strategies to ensure the delivery of exceptional software products. Key responsibilities include spearheading QA strategy development, architecting automated test scripts, conducting manual testing, collaborating with stakeholders, tracking and analyzing software defects, implementing performance testing, and driving continuous improvement initiatives. The ideal candidate should have 7-10+ years of experience in software quality assurance, proficiency in test automation tools and scripting languages, deep understanding of SDLC and QA methodologies, excellent analytical and problem-solving skills, and strong communication abilities. Assured offers a competitive compensation package, comprehensive health benefits, uncapped vacation days, family leave options, and a 401(k) contribution program. The company is committed to equal opportunity and values diversity in the workplace.

Join Assured as a Staff QA Engineer to lead cutting-edge testing strategies for modernizing insurance claims processing.

Staff QA Engineer

Assured is seeking a skilled Product Solutions Engineer to bridge the gap between their product engineering team, client engagement team, and clients. This role is crucial for delivering a seamless customer experience by providing technical expertise, supporting product customization, and ensuring successful implementation of solutions. The ideal candidate will work directly with clients to design, configure, and implement product solutions, provide in-depth technical support, act as a liaison between clients and internal teams, conduct technical discovery sessions, and develop a deep understanding of the product's features. 

Key responsibilities include:
- Designing and implementing tailored product solutions
- Providing technical support during and after implementation
- Sharing customer feedback and suggesting product improvements
- Conducting technical discovery sessions
- Advising clients on best solutions and assisting with integration

Requirements:
- Experience as a software engineer in a fast-growing startup environment (preferably SaaS or B2B)
- Proficiency in Typescript, React, and Node, with familiarity with APIs
- Strong analytical skills for diagnosing issues and providing solutions
- Excellent communication skills to explain technical concepts to non-technical clients
- Commitment to delivering positive customer experiences
- Ability to manage multiple client projects simultaneously

Assured offers a competitive compensation package, comprehensive health care, dental and vision insurance, life insurance, uncapped vacation days, family leave, 401(k) contribution, and flexible spending accounts. They are committed to equal opportunity employment and do not discriminate based on race, religion, color, national origin, sex, gender, sexual orientation, age, marital status, veteran status, or disability status.

Assured seeks a Product Solutions Engineer to bridge product, client engagement, and customers, delivering tailored solutions and technical expertise.

Product Solutions Engineer

Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It's currently highly manual, involving phone calls, faxes, and gut instinct—costing tens of billions of dollars a year. We can do better.

At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim filing software to backend fraud detection, we're the engine that powers claims processing for some of the largest insurers in the world.

The challenges we face are deep and diverse—from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding.

We are looking for a Staff Site Reliability Engineer to join our growing team. The ideal candidate will have worked in a start-up environment and wants to help us build efficient, reliable, secure, and scalable infrastructure and code. You will bring your expertise and understanding in deploying and automating the delivery of modern SaaS platforms at scale.

**You will...**
🌎 Provision infrastructure and tooling required to deliver the Assured platform, from scaling existing products to launching novel infrastructure to support entirely new products and initiatives
👩‍💻 Create automated tooling to configure and maintain our platform and services with an eye for consistency and repeatability
👷 Build sustainable methods for monitoring, managing, and scaling our platforms and services
👀 Work with various teams to improve observability in different product areas
🔒 Identify, recommend, and implement strategies for complying with security regulations and industry best-practices
📟 Handle incident support and on call rotation
🤝 Lead, mentor, and learn from other engineers on our growing team

**We should talk if…**
🛠 You can autonomously build and scale high-quality products and environments from early stages to maturity
🤖 You are inclined to automate, but you can discern when automation isn't the best solution and present alternatives
🕵️ You take the initiative to identify and solve important problems, coordinating with others on cross-cutting technical issues
📖 You make others better through code reviews, thorough documentation, technical guidance, and mentoring
🚵 You are persistent in the face of roadblocks, dispatching them efficiently, pulling in others as necessary
🪛 You are self-motivated, requiring minimal direction/oversight
👁️‍🗨️ You have a passion for implementing and supporting observability platforms, SLOs, monitoring and alerting
☑️ You have experience working in a scaling environment with Terraform, AWS and Kubernetes
🧑‍🔬 A strong engineering background and history of designing systems

Join Assured as a Staff Site Reliability Engineer to build efficient, reliable, secure, and scalable infrastructure for modernizing insurance claims processing.

Staff Site Reliability Engineer

Assured is on a mission to modernize insurance, focusing on claims processing. As a Senior Prompt Engineer at Assured, you will be responsible for designing, testing, and iterating on prompt structures to ensure optimal outputs from large language models (LLMs). You'll work closely with engineers and product managers to tailor AI responses, refine AI behaviors, and contribute to innovative customer solutions.

Key responsibilities include:
- Designing and implementing LLM applications for data quality evaluation and complex synthetic data challenges
- Conducting jailbreaks and finding vulnerabilities in LLMs and other generative AI models
- Designing and refining natural language prompts for AI models
- Analyzing language model behavior and providing insights into model performance
- Collaborating with ML engineers, software engineers, and product managers
- Developing documentation, style guides, and prompt templates
- Creating data creation and vulnerability testing scripts
- Leading experimentation and internal R&D efforts

Requirements:
- B.S. or higher in a quantitative field or one related to language models
- Proficiency in Python or TypeScript
- Experience with frontier-scale LLMs (e.g., GPT, Claude, PaLM)
- Familiarity with model evaluation metrics (BLUE, ROUGE, MAUVE)
- Experience building LLM-based applications
- Strong understanding of NLP and language model behavior
- Exceptional communication skills
- Creative mindset and strong problem-solving skills

Assured offers competitive compensation, comprehensive health care, dental and vision insurance, uncapped vacation days, family leave, 401(k) contribution, and more. They are committed to equal opportunity employment and providing accommodations for individuals with disabilities.

Senior Prompt Engineer at Assured: Design and optimize LLM prompts, conduct vulnerability testing, and drive AI innovation in insurance claims processing.

Assured Engineering Jobs

Assured is on a mission to modernize insurance by providing large insurers with software solutions for claims processing, from self-service claim filing to backend fraud detection.