Operations Command Center Engineer 1 (OCCE1)
Description For Operations Command Center Engineer 1 (OCCE1)
Berkshire Hathaway Homestate Companies (BHHC) is seeking an Operations Command Center Engineer 1 (OCCE1) to join their IT Operations team. With over 50 years of experience in the insurance industry, BHHC has evolved from a regional organization to a national insurance group, offering comprehensive coverage across the United States.
The role serves as the first line of defense in the organization's 24x7 Command Center, where you'll be responsible for monitoring and maintaining the health of IT infrastructure, systems, and applications. This position is perfect for someone starting their career in DevOps and IT operations, offering a blend of technical challenges and growth opportunities.
Key responsibilities include system monitoring using tools like Nagios and SolarWinds, incident management, system administration across multiple platforms, security maintenance, and end-user support. You'll work with modern technologies and tools while contributing to the organization's operational excellence.
The position offers comprehensive benefits including medical, dental, and vision insurance, retirement savings match, paid time off, and professional development opportunities through tuition reimbursement. BHHC promotes a culture of diversity and inclusion, encouraging authenticity and collaboration among team members.
Located in a modernized historical setting in East Sacramento with free parking, this hybrid role offers an excellent work-life balance. The company's strong financial backing and commitment to integrity ensure a stable and rewarding career environment. With a starting salary range of $66,685 to $81,203 annually, this position provides competitive compensation along with opportunities for professional growth and development.
If you have at least one year of IT operations experience, strong technical skills, and a passion for maintaining critical systems, this role offers an excellent opportunity to join a respected organization that values its employees and promotes from within.
Responsibilities For Operations Command Center Engineer 1 (OCCE1)
- Monitor IT systems, applications, and infrastructure health using tools like Nagios, SolarWinds, and Prometheus
- Perform system administration across Windows, Linux, and MacOS platforms
- Manage user and group permissions via Active Directory and LDAP
- Maintain endpoint security and antivirus solutions
- Assist in database monitoring and cloud infrastructure support
- Deliver technical support to end-users and resolve incidents within SLA
- Contribute to Standard Operating Procedures and documentation
Requirements For Operations Command Center Engineer 1 (OCCE1)
- High School diploma or equivalent required, Bachelor's degree in Computer Science preferred
- Minimum 1 year experience in IT operations or helpdesk
- Experience with VPN, remote access technologies, and network monitoring
- Hands-on experience with Nagios, Zabbix, SolarWinds, and cloud monitoring tools
- Proficiency in Windows, Linux, and Mac OS administration
- Knowledge of endpoint security, IAM, and vulnerability management tools
- Strong desktop support skills and experience with ticketing systems
Benefits For Operations Command Center Engineer 1 (OCCE1)
- Work-Life Balance
- Free Lot Parking
- Paid Time Off
- Paid Holidays
- Retirement Savings Match
- Group Health Insurance (Medical, Dental, and Vision)
- Life and AD&D Insurance
- Long Term Disability Insurance
- Accident and Critical Illness Insurance
- Flexible Savings Accounts
- Paid Community Volunteer Day
- Employee Assistance Program
- Tuition Reimbursement Program
- Employee Referral Program
- Diversity, Equity and Inclusion Program
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