Join Cisco's Webex Technical Support team as a Technical Consulting Engineer, where you'll be part of a dynamic team building and maintaining cloud communications platforms. This role combines hands-on technical work with cloud technologies (AWS/Azure), Linux systems, and modern DevOps tools. You'll be responsible for maintaining critical systems, troubleshooting complex issues, and ensuring platform reliability. The position requires expertise in containerization (Kubernetes), database management (MySQL/MongoDB), and messaging services (Kafka). You'll work in a collaborative environment, mentoring team members and interfacing with clients to resolve technical challenges. Cisco offers comprehensive benefits and a culture that embraces diversity and innovation. The role involves rotational shifts and requires 4-6 years of relevant experience. This is an excellent opportunity to work with cutting-edge technologies while contributing to a platform that processes billions of digital touchpoints monthly across 60 countries.