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Technical Consulting Engineer - SP Networking

Worldwide leader in technology that powers the internet, focusing on network infrastructure and solutions.
2780 Oeiras, PortugalKraków, Poland
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · Networking
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Description For Technical Consulting Engineer - SP Networking

Cisco is seeking a Technical Consulting Engineer specializing in Service Provider Networking to join their Customer Experience team. This role is part of a world-class group of technical experts focused on helping customers deploy and operate their networks effectively. The position involves working with complex networking technologies, including routing protocols, MPLS, and service provider platforms.

The ideal candidate will be responsible for resolving technical issues, conducting in-depth research, and acting as a trusted advisor for customers. They will work with cutting-edge networking technologies and platforms, utilizing their expertise in protocols like ISIS, OSPF, and BGP. The role requires strong analytical and problem-solving skills, along with the ability to reproduce customer environments for troubleshooting.

Cisco offers a collaborative work environment where continuous learning and development are encouraged. The company provides comprehensive benefits including medical, dental, and vision insurance, 401k matching, and various time-off options. As part of Cisco's inclusive culture, employees have access to resource organizations and volunteer opportunities.

The position offers the opportunity to work with industry-leading networking technologies while making a significant impact on customer success. Candidates will join a supportive team environment that values innovation, technical excellence, and customer satisfaction. This role provides an excellent opportunity for career growth within a global technology leader.

Last updated 2 days ago

Responsibilities For Technical Consulting Engineer - SP Networking

  • Work on complex and in-depth problems requiring strong analytical, problem-solving, engineering, and communication skills
  • Drive successful resolution of technical issues reported by customers
  • Act as a trusted advisor for customers
  • Conduct in-depth research on technical topics
  • Reproduce customer's environments and issues using TAC lab equipment
  • Detect potential design issues in customer networks
  • Provide best practices and suggestions for efficient solutions

Requirements For Technical Consulting Engineer - SP Networking

Python
Linux
  • Knowledge of protocols/features such as Routing protocols (ISIS, OSPF, BGP), Multicast, and MPLS technologies
  • Familiarity with service provider platforms like ASR9k, NCS5k, NCS500, 8000
  • Proficient English communication skills
  • Experience in Service Provider network environments with IOS-XR
  • Basic understanding of Linux/UNIX and virtualization
  • Proficiency in Python scripting

Benefits For Technical Consulting Engineer - SP Networking

Medical Insurance
Dental Insurance
Vision Insurance
401k
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401k with company matching
  • Short and long-term disability coverage
  • Basic life insurance
  • Paid holidays
  • Vacation time
  • Sick time off
  • Volunteer time off

Interested in this job?