QA Support Engineer (Exchange/ Trading Platforms)
Description For QA Support Engineer (Exchange/ Trading Platforms)
Crypto.com, a leading cryptocurrency platform serving over 80 million customers globally, is seeking a QA Support Engineer to join their Exchange team. This role is crucial in developing and maintaining their cutting-edge trading platform, with a presence across APAC, EMEA, and North America. The position offers an opportunity to work with advanced trading systems and contribute to ensuring a seamless and secure trading experience for clients worldwide.
The ideal candidate will be involved in comprehensive testing of critical trading platform components, including Order Gateway, Execution Algo, Market Data, Risk, and Middle Office systems. They will work with BDD frameworks like JBehave/Cucumber and contribute to automation testing pipelines. The role requires a solid understanding of crypto trading workflows and middle office processes, combined with technical expertise in test automation and CI/CD practices.
Working at Crypto.com offers numerous advantages, including a transformational and proactive environment where employees are empowered to think big and try new opportunities. The company promotes internal growth and skill development, fostering a collaborative culture with some of the industry's best talents. The position offers work flexibility with a hybrid setup, competitive compensation, and various benefits including the Crypto.com visa card.
This role is perfect for someone who wants to be at the forefront of cryptocurrency innovation while working with a talented, ambitious team. The company's mission of putting "Cryptocurrency in Every Wallet™" provides a clear purpose and direction for all team members. Crypto.com values diversity and inclusion, creating an environment where opportunities are presented fairly and transparently to all candidates.
Responsibilities For QA Support Engineer (Exchange/ Trading Platforms)
- Collaborate with QA manager and development teams to understand product features and architecture
- Write, execute, and maintain test cases using JBehave/Cucumber frameworks
- Contribute to automation testing pipelines to reduce manual regression efforts
- Derive meaningful test scenarios based on crypto trading business logic and system workflows
- Perform functional, regression, integration, and end-to-end testing
- Help monitor and improve test coverage across services
- Assist in bug reproduction, investigation, and work with developers on root cause analysis
- Participate in regular test cycle planning and release validation processes
Requirements For QA Support Engineer (Exchange/ Trading Platforms)
- Basic understanding of crypto trading workflows, including exchange matching, order lifecycle, and execution logic
- Familiarity with middle office processes such as trade reconciliation
- Hands-on experience with BDD frameworks such as Cucumber or JBehave
- Experience in writing test cases and test scenarios independently
- Some experience or coursework in test automation, preferably using Java-based tools
- Familiarity with CI/CD pipelines and source control (e.g., Git)
- Strong problem-solving and communication skills
- Detail-oriented and able to follow through on issues with discipline
- Knowledge of FIX, WebSocket, or REST protocols used in trading systems (nice to have)
- Experience working in Agile environments (nice to have)
- Exposure to test coverage reporting tools (nice to have)
- Previous internship or project experience with financial systems or backend testing (nice to have)
Benefits For QA Support Engineer (Exchange/ Trading Platforms)
- Competitive salary
- Attractive annual leave entitlement including birthday and work anniversary
- Work flexibility with flexi-work hours
- Internal mobility program
- Crypto.com visa card provided upon joining
- Birthday leave
- Work anniversary leave
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