SOE Engineer

Datacom works with organisations across Australia and New Zealand to help organizations use the power of tech to innovate and grow.
Perth WA, Australia
DevOps
Mid-Level Software Engineer
Hybrid
Enterprise SaaS

Description For SOE Engineer

Datacom, a leading IT professional services provider in Australia and New Zealand, is seeking a SOE Engineer to join their Endpoint Engineering team. This role focuses on managing and optimizing endpoint systems for customers, ensuring exceptional service delivery and technical excellence. The position offers a unique blend of operational management and project work, with opportunities to work with enterprise-grade technologies like SCCM, Intune, and Azure Virtual Desktop.

The ideal candidate will be responsible for maintaining and upgrading environment configurations, managing endpoint management platforms, and ensuring high customer satisfaction through professional service delivery. This role requires strong technical expertise in Microsoft technologies, scripting abilities, and extensive experience with enterprise-scale deployments.

Datacom offers a dynamic, agile work environment that maintains a small business feel despite its size. The company provides excellent professional development opportunities, including financial incentives for technology certifications. With a focus on work-life balance, they offer flexible working arrangements, social events, and a supportive, inclusive workplace culture.

This position is perfect for a mid-level engineer looking to grow their career in a company that values technical excellence and professional development. The role offers the opportunity to work with leading enterprise organizations while solving complex technical challenges. Must be an Australian citizen eligible for baseline security clearance.

Last updated 10 days ago

Responsibilities For SOE Engineer

  • Maintain and upgrade environment configurations including user policies, device policies, and security policies
  • Manage enterprise grade endpoint management platforms (Intune/SCCM)
  • Provide maintenance of deployed desktop operating system images
  • Create and maintain supporting documentation
  • Perform upgrades on hardware and operating systems
  • Assist with projects as required
  • Ensure customer satisfaction with timely and professional responses
  • Identify service improvements and cost reductions

Requirements For SOE Engineer

  • Strong technical knowledge of Microsoft Endpoint Configuration Manager (SCCM and Intune)
  • Strong technical knowledge of Active Directory – Group Policy Management
  • Strong technical knowledge of Azure Virtual Desktop (AVD) and W365
  • Strong Scripting ability (PowerShell, VBScript, Batch)
  • Experience with Windows 10 task sequencing and end point configuration
  • Exceptional knowledge of Windows 10 and 11
  • Experience with enterprise scale software deployments
  • Extensive experience in SOE migrations and implementation
  • Must be an AU Citizen and able to obtain a baseline clearance

Benefits For SOE Engineer

  • Professional development courses
  • Remote working options
  • Flexible hours
  • Social events
  • Career development opportunities

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