Cloud Technical Solutions Developer, AI/ML

Google Cloud Platform helps businesses transform with cloud technology, focusing on security, reliability, and scalability.
Cloud
Mid-Level Software Engineer
Hybrid
5,000+ Employees
6+ years of experience
AI · Enterprise SaaS

Description For Cloud Technical Solutions Developer, AI/ML

Google Cloud Platform is seeking a Cloud Technical Solutions Developer to join their dynamic team focused on AI/ML solutions. This role combines technical expertise with customer advocacy, requiring both English and Mandarin fluency. You'll be part of a team that helps customers transform their businesses using Google Cloud technology, working on everything from infrastructure to applications.

The position demands strong technical troubleshooting abilities, with a focus on debugging, networking, and system administration. You'll need 6 years of experience with general-purpose programming languages and expertise in areas like Web Tech, Data/Big Data, Machine Learning, or Kubernetes. The role involves working directly with customers to resolve production issues and improve product implementation.

As a Cloud Technical Solutions Developer, you'll serve as a bridge between customers and internal teams, advocating for customer needs while helping shape the future of Google Cloud. The role offers exposure to cutting-edge cloud technology and the opportunity to work with diverse customers across 200+ countries. You'll be part of Google's mission to accelerate digital transformation across industries.

The position includes some unique challenges, such as working in shift patterns to provide 24/7 customer support. However, it offers the reward of directly impacting customer success and product development. You'll join a collaborative, global team at one of the world's leading tech companies, with opportunities to work on complex technical challenges and innovative solutions.

This role is perfect for someone who combines strong technical skills with excellent communication abilities, enjoys problem-solving, and wants to work at the intersection of cloud technology and customer success. The position offers the chance to work with Google's cutting-edge technology while helping businesses solve their most critical challenges.

Last updated 17 days ago

Responsibilities For Cloud Technical Solutions Developer, AI/ML

  • Work with customers on production deployments to resolve issues
  • Troubleshoot and determine root cause for customer-reported issues
  • Act as consultant and subject matter expert for internal stakeholders
  • Work as part of a global team providing 24-hour customer support
  • Understand customer issues and advocate for their needs with internal teams

Requirements For Cloud Technical Solutions Developer, AI/ML

Java
Python
Go
JavaScript
  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
  • 6 years of experience reading code in a general purpose coding language
  • 6 years of experience with 2 or more of: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP
  • 6 years of experience troubleshooting and advocating for customers' needs
  • Fluency in English and Mandarin
  • Experience with public cloud (GCP) services preferred
  • Experience in kernel debugging and performance analysis preferred
  • Understanding of basic web technologies preferred

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