Cloud Technical Solutions Engineer, Data Analytics, Google Cloud

Google Cloud helps organizations digitally transform their businesses using cutting-edge technology and tools.
Cloud
Mid-Level Software Engineer
In-Person
4+ years of experience
Enterprise SaaS · Cloud

Description For Cloud Technical Solutions Engineer, Data Analytics, Google Cloud

Google Cloud is seeking a Cloud Technical Solutions Engineer specializing in Data Analytics to join their dynamic team. This role combines technical expertise with customer advocacy, requiring deep knowledge of cloud technologies and data analytics platforms like BigQuery. You'll be part of a global team that ensures 24/7 customer support, working directly with clients to solve complex technical challenges and optimize their cloud implementations.

The position demands strong technical skills, with a focus on troubleshooting and root cause analysis of customer-reported issues. You'll need experience with various programming languages and database systems, along with a solid understanding of data analytics, warehousing, and ETL processes. The role involves close collaboration with cross-functional teams, including engineering and sales, to improve Google Cloud's offerings and ensure customer success.

As a Technical Solutions Engineer, you'll serve as a bridge between customers and internal teams, advocating for customer needs while helping organizations leverage Google Cloud's cutting-edge technology. The role offers the opportunity to work with diverse clients across 200+ countries, contributing to their digital transformation journeys.

This position is ideal for someone who combines technical expertise with strong communication skills and a customer-first mindset. You'll be working for one of the world's leading technology companies, with access to innovative technologies and the chance to make a significant impact on how businesses utilize cloud services. The role offers exposure to enterprise-grade solutions and the opportunity to work with cutting-edge technology while solving critical business problems for customers worldwide.

Last updated 6 days ago

Responsibilities For Cloud Technical Solutions Engineer, Data Analytics, Google Cloud

  • Develop an understanding of Google Cloud's data analytics (e.g., BigQuery) and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer-reported issues
  • Act as consultant and subject matter expert for internal stakeholders in engineering, sales, customer organizations
  • Work as part of a team of engineers/consultants that globally ensure 24-hour customer support
  • Understand customer issues, advocate for their needs with internal teams
  • Work with customers on their production databases to resolve issues and achieve product readiness, availability, and scale

Requirements For Cloud Technical Solutions Engineer, Data Analytics, Google Cloud

Python
Java
Go
  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
  • 4 years of experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) or in system design
  • 4 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues
  • Experience in data analytics, warehousing, ETL development, data science, or other Big Data applications

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