Cloud Technical Solutions Engineer, Data Analytics II

Google Cloud Platform helps customers transform and build what's next for their business with cloud technology.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
4+ years of experience
Enterprise SaaS · Cloud

Description For Cloud Technical Solutions Engineer, Data Analytics II

Google Cloud Platform is seeking a Cloud Technical Solutions Engineer to join their dynamic team focused on helping customers transition to Google Cloud. This role combines technical expertise with customer support, requiring strong debugging, networking, and system administration skills. The position demands 4 years of experience in coding, troubleshooting, and customer advocacy, with expertise in areas like Web Tech, Data/Big Data, or Machine Learning.

As a Cloud Technical Solutions Engineer, you'll be at the forefront of helping enterprises leverage Google's cutting-edge cloud technology. You'll troubleshoot complex technical issues, suggest code-level solutions, and drive product improvements through detailed analysis and documentation. The role requires strong analytical skills using tools like SQL, R, and Python, and the ability to communicate effectively with both technical and non-technical stakeholders.

The position offers the opportunity to work with Google Cloud's enterprise-grade solutions, serving customers across 200+ countries. You'll be part of a team that's shaping the future of cloud computing, helping businesses digitally transform their operations. The role requires shift work patterns and weekend availability, reflecting the 24/7 nature of cloud services.

This Mexico City-based position requires Mexican citizenship and fluent English communication skills. You'll work with cutting-edge technology, solve complex technical challenges, and have a direct impact on customer success. The role combines technical depth with customer advocacy, making it ideal for those who enjoy both technical problem-solving and customer interaction.

Join Google Cloud's Technical Solutions team to be part of a rapidly growing business that's helping organizations worldwide leverage cloud technology for their digital transformation journey. Your work will directly influence how businesses use technology to connect with their customers, employees, and partners, making this an impactful role in the cloud computing industry.

Last updated 13 days ago

Responsibilities For Cloud Technical Solutions Engineer, Data Analytics II

  • File issue reports against product, documentation and procedures
  • Suggest code-level resolutions for complex product bugs
  • Resolve technical incidents and escalations by performing analysis
  • Identify opportunities and build solutions to improve support or empower customers

Requirements For Cloud Technical Solutions Engineer, Data Analytics II

Java
Python
Go
JavaScript
  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
  • 4 years of experience reading code in a general purpose coding language
  • 4 years of experience troubleshooting and advocating for customers' needs
  • 4 years of experience with 2 or more of: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP
  • Ability to communicate in English fluently
  • Mexican citizenship required

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