Cloud Technical Solutions Engineer, Google Workspace (English, Japanese)

Google Cloud is seeking a Technical Solutions Engineer to join their Workspace team in Tokyo. This role combines technical expertise with customer support, requiring fluency in both English and Japanese. The position involves managing and resolving customer technical issues, developing tools for faster diagnosis, and acting as a bridge between customers and internal teams. With 4+ years of coding experience required, you'll work with cutting-edge cloud technologies while supporting Google's global customer base.

The role offers an opportunity to work with Google's enterprise-grade solutions and cutting-edge technology, helping organizations digitally transform their businesses. You'll be part of a global team ensuring 24/7 customer support, requiring flexibility with work hours. The position demands strong technical skills in programming languages like Java, Python, or JavaScript, plus experience with various technology stacks including Web Tech, Data/Big Data, Systems Admin, or Machine Learning.

As a Technical Solutions Engineer, you'll not only solve complex technical problems but also serve as a consultant and subject matter expert for internal stakeholders. You'll work closely with Engineering, Sales, and customer organizations to improve Google Cloud services. The role requires a deep understanding of Google's product technology and the ability to advocate for customer needs effectively.

This position is perfect for someone who combines strong technical capabilities with excellent communication skills, as you'll be interacting with both local and international stakeholders. You'll be part of Google's mission to help companies, schools, and governments innovate and become more productive through Google products. The role offers the chance to work with a diverse range of customers across more than 200 countries and territories, making a real impact on how organizations use technology to transform their operations.