Cloud Technical Solutions Engineer, Security

Google Cloud helps organizations digitally transform using enterprise-grade solutions and cutting-edge technology.
Cloud
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cybersecurity

Description For Cloud Technical Solutions Engineer, Security

Google Cloud is seeking a Cloud Technical Solutions Engineer specializing in Security to join their dynamic team. This role combines technical expertise with customer advocacy, requiring strong problem-solving abilities and security knowledge. As part of Google Cloud, which serves customers in over 200 countries, you'll troubleshoot complex technical issues, develop solutions, and help companies innovate securely.

The position demands a solid foundation in coding, security protocols, and cloud technologies. You'll work with cutting-edge cloud products, managing customer problems through diagnosis and resolution while building tools for better investigation. The role involves close collaboration with cross-functional teams, including engineering and sales, to improve Google Cloud Platform products.

This is an excellent opportunity for someone with a technical background who enjoys both solving complex problems and working directly with customers. You'll need to understand various aspects of cloud security, from networking protocols to threat vectors and cryptography. The role offers the chance to work with diverse international customers and contribute to Google's growing cloud business.

The ideal candidate will have experience in customer support or technical troubleshooting, along with coding skills in languages like Java, Python, or Go. You'll be part of a global team, occasionally working flexible hours to support customers worldwide. This position offers the unique opportunity to impact both technical solutions and customer experience at one of the world's leading technology companies.

Last updated 6 days ago

Responsibilities For Cloud Technical Solutions Engineer, Security

  • Manage customer problems through diagnosis, resolution, or implementation of new investigation tools
  • Develop an understanding of Google's product technology and underlying architectures
  • Act as a consultant and subject matter expert for internal stakeholders
  • Work as part of a team of engineers/consultants that globally ensure customer support
  • Understand customer issues and advocate for their needs with cross-functional teams

Requirements For Cloud Technical Solutions Engineer, Security

Java
Python
JavaScript
Go
  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
  • 2 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues
  • 2 years of experience coding in a general purpose coding language
  • Knowledge of Networking concepts, protocols, and services
  • Knowledge of common threat vectors for Cloud Customers
  • Knowledge of cryptography
  • Knowledge of Cloud Concepts
  • Ability to troubleshoot methodology to manage issues

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