The Google Cloud team helps companies, schools, and government seamlessly make the switch to Google products and supports them along the way. As a Cloud Technical Solutions Engineering Manager for Serverless, you will manage customer challenges and provide level two support to other Support teams. You will troubleshoot technical issues, advocate for customer needs, and help drive business growth of Google Cloud.
Key responsibilities include:
This role requires a mix of technical troubleshooting, customer advocacy, and team management skills. You'll be working with various cloud solutions, including cloud databases, networking, and enterprise applications. The ideal candidate will have experience in technical troubleshooting, customer support, and managing technical teams.
Google Cloud accelerates digital transformation for organizations across industries, delivering enterprise-grade solutions that leverage Google's technology. This role offers an opportunity to be at the forefront of cloud technology and help solve critical business problems for customers worldwide.