Customer and Partner Solutions Engineer III, gTech

Google creates products and services that make the world a better place, focusing on helpful and trusted experiences across the product ecosystem.
$118,000 - $174,000
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS

Description For Customer and Partner Solutions Engineer III, gTech

Google's gTech Users and Products (gUP) division is seeking a Customer and Partner Solutions Engineer III to join their team. This role combines technical expertise with customer advocacy, focusing on creating helpful and trusted experiences across Google's product ecosystem. The position requires strong programming skills in languages like Java, Python, or C++, along with extensive experience in web technologies and technical troubleshooting.

The role involves working at the intersection of technical problem-solving and customer support, where you'll be responsible for analyzing and resolving technical issues, developing tools for operational scaling, and collaborating with Product Managers and Software Engineers to improve Google's products and services. You'll be part of gTech, which plays a crucial role in bringing Google's innovative products to life through technical expertise and customer understanding.

As a Solutions Engineer, you'll have the opportunity to impact Google's product ecosystem directly, working with both internal teams and external partners. The position offers competitive compensation ($118,000-$174,000 base salary) plus bonus, equity, and comprehensive benefits. You'll be based in either Sunnyvale, CA, or Boulder, CO, working with global teams to ensure Google's products reach their full potential.

This role is ideal for someone who combines strong technical skills with excellent communication abilities, as you'll be managing stakeholder expectations and providing technical solutions while advocating for users' needs. The position offers growth opportunities within Google's dynamic environment, working on products that impact millions of users worldwide.

If you're passionate about technology, problem-solving, and creating positive user experiences, this role offers the perfect blend of technical challenges and meaningful impact. You'll be part of a team that shapes how users interact with Google's diverse product ecosystem while working alongside some of the industry's best talent.

Last updated 16 days ago

Responsibilities For Customer and Partner Solutions Engineer III, gTech

  • Analyze and resolve technical problems and roadblocks around data and tools access
  • Understand operational workflows, identify and define tool needs to enable operational scaling, and drive the development both new and ongoing and deployment of these tools with Engineering
  • Work closely with Product Managers and Software Engineers to improve or develop new Google tools and products
  • Collaborate with Consumer and Engineering teams to write code and implement tools to improve troubleshooting efficiency and the end user experience
  • Manage stakeholder expectations and communicate with internal teams and external partners to provide technical and business feedback as well as deliver technical solutions

Requirements For Customer and Partner Solutions Engineer III, gTech

Java
Python
JavaScript
  • Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience
  • 3 years of experience coding with one or more programming languages (e.g., Java, Python, C/C++)
  • 3 years of experience working with web technologies (e.g., HTML, CSS, JavaScript, or HTTP)
  • Experience in technical troubleshooting, and managing internal/external partners or customers

Benefits For Customer and Partner Solutions Engineer III, gTech

  • Bonus
  • Equity
  • Benefits Package

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