Customer Engineer, Chrome Operating System

Google is a global technology leader specializing in internet-related services and products.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
8+ years of experience
Enterprise SaaS

Description For Customer Engineer, Chrome Operating System

Google is seeking a Customer Engineer for their Chrome Operating System team in Seoul, South Korea. This role combines technical expertise with customer-facing responsibilities, focusing on helping organizations implement and optimize Chrome Enterprise solutions. The ideal candidate will have extensive experience in pre-sales engineering, enterprise mobility management, and cloud solutions. They will work closely with sales teams to drive adoption of Chrome Enterprise products, including Chrome Browser, Chrome OS, and management capabilities.

The position requires strong technical knowledge of endpoint device management, cloud platforms, and enterprise software deployment. A key aspect of the role involves working directly with Korean stakeholders, making local language proficiency essential. The engineer will be responsible for understanding customer needs, developing technical solutions, and ensuring successful implementation of Chrome Enterprise products.

This opportunity offers the chance to work with Google's innovative technology stack while helping enterprises modernize their operations. The role combines technical depth with business acumen, requiring the ability to communicate complex technical concepts to various stakeholders. As part of Google's commitment to diversity and inclusion, they welcome applications from people of all backgrounds and provide accommodations as needed.

Working at Google provides exposure to cutting-edge technology and the opportunity to impact how leading companies and government agencies utilize cloud and web-first strategies. The position offers the chance to shape product direction through direct customer feedback while working with a global team of professionals in a collaborative environment.

Last updated 16 days ago

Responsibilities For Customer Engineer, Chrome Operating System

  • Identify customers business and technical requirements
  • Deliver and devise solution proposals supporting value statements
  • Work with Sales team to guide transition to Chrome Enterprise
  • Identify key customer technical objections and develop resolution strategies
  • Lead technical aspects of solution evaluations including product briefings and POCs

Requirements For Customer Engineer, Chrome Operating System

  • Bachelor's degree or equivalent practical experience
  • 8 years of experience working in a pre-sales engineer or similar partner facing role
  • Experience with managed endpoint devices and browser-based applications
  • Experience with Enterprise Mobility Management (EMM)/Mobile Device Management (MDM) solutions
  • Experience with Public Cloud platforms
  • Experience architecting and supporting software deployment for enterprises
  • Experience with localization issues handling such as Korean IME and keyboard mapping
  • Korean language proficiency required for stakeholder interactions

Benefits For Customer Engineer, Chrome Operating System

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
  • Google welcomes people with disabilities
  • Equal opportunity employer
  • Accommodation for special needs

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