Customer Engineer II, Applied AI, Google Cloud

Google Cloud accelerates organizations' digital transformation by delivering enterprise-grade solutions leveraging cutting-edge technology.
$134,000 - $198,000
Machine Learning
Mid-Level Software Engineer
In-Person
5,000+ Employees
6+ years of experience
AI · Enterprise SaaS · Cloud

Description For Customer Engineer II, Applied AI, Google Cloud

Google Cloud is seeking a Customer Engineer II specializing in Applied AI to join their North America Tech Team (NATT). This role combines technical expertise with customer-facing responsibilities, focusing on accelerating Google Cloud customer success through domain-specific technical knowledge. The position requires 6 years of cloud native architecture experience and deep knowledge of AI technologies. As a Customer Engineer, you'll work with technical Sales teams to differentiate Google Cloud solutions, helping customers understand and implement AI solutions, particularly in customer experience applications. You'll engage in architecture design, proofs of concept, and technical problem-solving, while serving as a subject matter expert in Applied AI. The role offers competitive compensation ($134,000-$198,000 + bonus + equity) and the opportunity to work with cutting-edge AI technologies. You'll be part of Google's diverse team, working in an inclusive environment that promotes equal opportunities. The position involves travel to customer sites and requires strong technical, communication, and organizational skills. This role is perfect for someone passionate about AI technology who can bridge the gap between complex technical solutions and business value.

Last updated 16 days ago

Responsibilities For Customer Engineer II, Applied AI, Google Cloud

  • Help prospective customers understand Google Cloud, explain technical features, help design architectures, and problem-solve roadblocks
  • Share AI expertise to support technical relationship with customers
  • Demonstrate business value of Google Cloud Applied AI solutions
  • Recommend integration strategies, enterprise architectures, and infrastructure
  • Travel to customer sites, conferences, and other related events as needed

Requirements For Customer Engineer II, Applied AI, Google Cloud

Java
Python
  • Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience
  • 6 years of experience with cloud native architecture in a customer-facing or support role
  • 2 years of experience with conversational AI technology
  • Experience building or leveraging Artificial Intelligence Solutions or ML APIs
  • Experience with development methodologies and modernizing legacy applications
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders

Benefits For Customer Engineer II, Applied AI, Google Cloud

Medical Insurance
Equity
  • Bonus
  • Equity
  • Benefits package (specific details not provided)

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