Customer Engineer, Small and Medium Businesses and Startups (Korean, English)

Google Cloud provides enterprise-grade solutions leveraging cutting-edge technology to help organizations digitally transform their businesses.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
4+ years of experience
Enterprise SaaS · Cloud

Description For Customer Engineer, Small and Medium Businesses and Startups (Korean, English)

Google Cloud is seeking a Customer Engineer to join their team focusing on Small and Medium Businesses and Startups in Singapore. This role combines technical expertise with customer-facing responsibilities, requiring fluency in both Korean and English. The position involves working closely with Cloud Sales teams to showcase Google Cloud's capabilities, develop creative solutions, and help customers modernize their infrastructure.

As a Customer Engineer, you'll be instrumental in helping organizations transition to and maximize their use of Google Cloud products. Your responsibilities will include conducting technical assessments, providing architectural recommendations, and resolving technical obstacles that customers face. You'll need to effectively communicate with both technical stakeholders and executive leaders, making complex cloud concepts accessible and demonstrating their business value.

The role requires a strong background in cloud native architecture, with at least 4 years of experience in a customer-facing or support capacity. Knowledge of infrastructure modernization, security concepts, and networking is highly valued. You'll be part of a diverse team working in an environment that promotes respect, inclusion, and equal opportunities.

This position offers the opportunity to work with Google Cloud, a trusted partner for organizations in over 200 countries, helping them solve critical business problems and drive growth. You'll be at the forefront of digital transformation, working with cutting-edge technology and helping businesses leverage Google's innovative solutions.

The ideal candidate will combine technical expertise with strong relationship-building skills, as you'll be responsible for prospecting and maintaining customer relationships, particularly in Greenfield territories. Your work will directly impact how organizations adopt and implement cloud solutions, making this an influential role in shaping the future of business technology.

Last updated 16 days ago

Responsibilities For Customer Engineer, Small and Medium Businesses and Startups (Korean, English)

  • Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers
  • Share enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work
  • Guide customers through assessments of existing legacy application environments and provide recommendations on a prioritization roadmap for infrastructure and application modernization
  • Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution on Google Cloud

Requirements For Customer Engineer, Small and Medium Businesses and Startups (Korean, English)

Kubernetes
  • Bachelor's degree or equivalent practical experience
  • 4 years of experience with cloud native architecture in a customer-facing or support role
  • Experience engaging with, and presenting to technical stakeholders and executive leaders
  • Ability to communicate in Korean and English fluently to support client relationship management

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