Customer Solutions Engineer, Google Flights

Google Cloud Platform is seeking a Customer Solutions Engineer for their Google Flights team to bridge technical expertise with customer success. This role combines software engineering with customer-facing responsibilities, requiring strong technical skills in cloud technologies, programming, and system administration. You'll work within the Professional Services Organization, helping customers leverage Google's travel products effectively.

The position offers an exciting opportunity to work with Google's cutting-edge technology in the travel industry, specifically focusing on Pricing and Shopping products. You'll be part of a team that directly impacts how businesses utilize Google Cloud Platform's solutions, requiring both technical depth and customer service excellence.

The ideal candidate will bring 3 years of experience in software development, particularly with languages like Python, Java, and SQL, along with strong Linux/Unix system administration skills. You'll need to demonstrate proficiency in troubleshooting technical issues and translating business requirements into technical solutions.

Key responsibilities include implementing technical solutions, participating in on-call support rotation, and working closely with Flights Solutions Consultants to optimize customer experiences. You'll also be involved in improving processes and developing tools to enhance product functionality and supportability.

This role offers competitive compensation ($118,000-$174,000) plus bonus, equity, and comprehensive benefits. You'll be joining Google's world-class team in Cambridge, MA, contributing to a platform that serves customers in over 200 countries. The position provides an excellent opportunity to work at the intersection of cloud technology and the travel industry, making a significant impact on how businesses leverage Google's travel products.

If you're passionate about both technical problem-solving and customer success, with a strong background in software engineering and cloud technologies, this role offers an exciting opportunity to shape the future of travel technology while working with one of the world's leading tech companies.