Scaled Customer Engineer, SMB, Google Cloud (German/French)

Google Cloud helps organizations digitally transform their business using cutting-edge cloud technology and tools.
Cloud
Entry-Level Software Engineer
In-Person
5,000+ Employees
1+ year of experience
Enterprise SaaS · Cloud

Description For Scaled Customer Engineer, SMB, Google Cloud (German/French)

Google Cloud is seeking a Scaled Customer Engineer to join their SMB team, focusing on helping customers transform their businesses using Google Cloud Platform. This role combines technical expertise with customer-facing responsibilities, requiring fluency in German, French, or a Central European language. The position involves working with cloud native architecture, infrastructure engineering, and delivering technical presentations to customers.

As a Scaled Customer Engineer, you'll be part of Google Cloud's mission to accelerate digital transformation across industries. You'll work directly with customers to understand their technical needs, resolve blockers, and demonstrate how Google Cloud solutions can address their business challenges. The role requires both technical depth in cloud technologies and strong communication skills to effectively present solutions to customers.

The ideal candidate will have experience with cloud infrastructure, virtualization, and containerization platforms, along with the ability to architect solutions using Google Cloud products. You'll be responsible for assessing customers' existing environments and creating modernization roadmaps, while working closely with product management to influence product development based on customer needs.

This position offers the opportunity to work with cutting-edge technology while making a significant impact on how businesses leverage cloud computing. You'll be part of a growing team that serves customers in more than 200 countries, helping them solve their most critical business problems through innovative cloud solutions. The role combines technical expertise, customer engagement, and strategic thinking, making it ideal for someone who enjoys both technology and client interaction.

Working at Google Cloud means being part of a company that values diversity, equality, and inclusion, with a strong commitment to building a representative workforce and creating a culture of belonging. The position offers the chance to work with enterprise-grade solutions while contributing to sustainable technology development and implementation.

Last updated 6 days ago

Responsibilities For Scaled Customer Engineer, SMB, Google Cloud (German/French)

  • Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers
  • Share in-depth enterprise infrastructure modernization expertise to support technical relationship with customers
  • Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments
  • Guide customers through assessments of existing legacy application environment(s)
  • Recommend integration strategies, enterprise architectures, platforms, and application infrastructure

Requirements For Scaled Customer Engineer, SMB, Google Cloud (German/French)

Kubernetes
  • Bachelor's degree or equivalent practical experience
  • 1 year of experience with cloud native architecture in a customer-facing or support role
  • Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms
  • Experience delivering technical presentations
  • Ability to communicate in German, French, or a Central European language fluently

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