Senior Customer and Partner Solutions Engineer, gTech

Google creates products and services that make the world a better place, focusing on user-centric solutions and technological innovation.
$142,000 - $211,000
Backend
Senior Software Engineer
In-Person
5,000+ Employees
6+ years of experience
Enterprise SaaS

Description For Senior Customer and Partner Solutions Engineer, gTech

Google's gTech Users and Products (gUP) division is seeking a Senior Customer and Partner Solutions Engineer to join their team. This role combines technical expertise with customer advocacy, focusing on creating helpful and trusted experiences across Google's product ecosystem. The position requires a strong technical background with 6 years of programming experience and client-side web technologies.

The role offers a competitive salary range of $142,000-$211,000 plus additional benefits including bonus and equity. Based in either Boulder, CO or Sunnyvale, CA, you'll be part of a team that bridges the gap between Google's products and their users, developing innovative solutions and automating processes to enhance user experiences.

As a Senior Customer and Partner Solutions Engineer, you'll be responsible for analyzing complex technical problems, developing tools for operational scaling, and managing both internal and external stakeholder relationships. The role requires expertise in programming languages like Java, Python, or C++, along with strong experience in web technologies and technical troubleshooting.

The position offers an opportunity to work on cutting-edge solutions while balancing business and partner needs with technical constraints. You'll be instrumental in overseeing technical execution of Google's partnerships and developing product strategy. The role combines technical depth with customer service excellence, making it ideal for someone who enjoys both technical problem-solving and partner interaction.

Working at Google provides exposure to a diverse product ecosystem and the chance to make a significant impact on how users interact with Google's services. The role offers professional growth opportunities within a collaborative environment, working alongside talented engineers and product teams. If you're passionate about technology, customer advocacy, and creating scalable solutions, this position offers an excellent opportunity to contribute to Google's mission while advancing your career in technical solutions engineering.

Last updated 16 days ago

Responsibilities For Senior Customer and Partner Solutions Engineer, gTech

  • Analyze and resolve complex pre and post launch technical problems on partner integrations
  • Understand operational workflows, identify and define tool needs to enable operational scaling, and drive the development and deployment of tools
  • Collaborate with Engineering teams to implement tools to improve troubleshooting efficiency and the end user experience
  • Scale support of partner integrations by providing documentation and technical guidance and training
  • Manage stakeholder expectations and communicate with internal teams and external partners

Requirements For Senior Customer and Partner Solutions Engineer, gTech

Java
Python
JavaScript
  • Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience
  • 6 years of experience coding with one or more programming languages (e.g., Java, Python, C/C++)
  • 6 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP)
  • Experience in technical troubleshooting, and managing internal/external partners or customers

Benefits For Senior Customer and Partner Solutions Engineer, gTech

Medical Insurance
Equity
401k
  • Base salary + bonus + equity
  • Comprehensive benefits package

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