Systems Development Engineer, Customer Training

Google is a global technology company providing cutting-edge cloud solutions and enterprise-grade services.
DevOps
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · Cloud

Description For Systems Development Engineer, Customer Training

Google is seeking a Systems Development Engineer focused on Customer Training for their Google Distributed Cloud Hosted Solutions (GDCH) team. This role combines technical expertise in systems engineering with training delivery capabilities. The position involves designing and delivering training programs that enable customers to effectively operate GDCH systems.

The ideal candidate will have a strong background in systems automation and infrastructure, with experience in Linux, Kubernetes, and networking concepts. They'll need to balance technical knowledge with excellent communication skills, as they'll be responsible for creating and delivering training materials for various formats including in-person workshops and online courses.

This role offers unique opportunities to work with cutting-edge cloud technology while developing and delivering training programs that directly impact customer success. The position involves collaboration with multiple teams, including sales and customer success, to identify and address customer training needs. The role requires participation in a 24x7 on-call rotation and involves international travel up to 25% of the time.

Working at Google means joining a company that values diversity, promotes self-direction, and encourages collaboration in a blame-free environment. The Systems Development Engineering team focuses on managing services at scale, emphasizing automation and observability. They work on meaningful projects that impact both operational efficiency and environmental sustainability.

The role is based in Munich, Germany, and requires the ability to obtain a Level 2 security clearance. This position offers the opportunity to work with Google Cloud, which serves customers in more than 200 countries and territories, making it an excellent choice for someone looking to make a significant impact in cloud technology and technical training.

Last updated 3 days ago

Responsibilities For Systems Development Engineer, Customer Training

  • Design and develop high-quality training materials for various delivery formats
  • Contribute to the 'train-the-trainer' programs
  • Interact with customers and internal development organizations
  • Participate in customer, partner, and internal team activations and training
  • Travel internationally up to 25% of the time as needed
  • Participate in the 24x7 on-call rotation to support escalations

Requirements For Systems Development Engineer, Customer Training

Linux
Kubernetes
  • Bachelor's degree in Computer Science or equivalent practical experience
  • 3 years of experience with systems automation, and with systems design and implementation
  • 2 years of experience providing training
  • Experience in infrastructure (Linux, Kubernetes, Storage, and networking concepts)
  • Must be able to obtain and maintain a Level 2 security clearance (SÜ2) under the German Classification Act
  • English proficiency is required

Interested in this job?

Jobs Related To Google Systems Development Engineer, Customer Training

Systems Development Engineer, Operations Support

Systems Development Engineer position at Google, focusing on operations support for Google Distributed Cloud Edge infrastructure, requiring expertise in data center operations, networking, and coding.

Systems Development Engineer III

Systems Development Engineer III role at Google focusing on managing and automating large-scale systems and infrastructure.

Systems Development Engineer, Technical Guides Development

Systems Development Engineer position at Google focusing on technical documentation and infrastructure management, requiring expertise in systems automation and distributed environments.

Data Center Operations Manager, Global Server Operations

Lead data center operations and technical teams at Google's Belgium facility, managing infrastructure, networking, and hardware installations while ensuring operational excellence.

Systems Development Engineer, Technical Guides Development

Systems Development Engineer position at Google focusing on technical documentation and infrastructure management, requiring 5+ years of experience in systems automation and distributed environments.