Technical Solutions Engineer, Cloud Databases (English, Mandarin)

Google Cloud is seeking a Technical Solutions Engineer to join their global support team for cloud databases. This role combines technical expertise with customer service, requiring proficiency in both English and Mandarin Chinese. The position involves working with Google Cloud's Native Databases, including Cloud Spanner and Cloud Bigtable, while providing 24x7 support to help customers transition to Google Cloud.

As a Technical Solutions Engineer, you'll be responsible for troubleshooting complex technical issues, developing tools for faster diagnosis, and serving as a subject matter expert for both internal and external stakeholders. The role requires strong coding skills in languages like Java, Python, or JavaScript, along with experience in SQL database administration and cloud technologies.

The position offers the opportunity to work with cutting-edge cloud technology at one of the world's leading tech companies. You'll be part of a dynamic organization that values cross-collaboration and innovation. The role requires flexibility with work hours, including potential weekend work, to support global customers.

Google Cloud accelerates digital transformation across industries, serving customers in more than 200 countries. The company is committed to diversity, equality, and creating a culture of belonging. This role offers the chance to work on enterprise-grade solutions while helping developers build more sustainably.

The ideal candidate will combine technical expertise with excellent communication skills, having the ability to work with diverse stakeholders and advocate for customer needs. This role provides an excellent opportunity to grow your career in cloud technology while making a significant impact on Google Cloud's success.