Technical Solutions Engineer, Cloud Databases (English, Mandarin)

Google is a global technology company providing cutting-edge cloud solutions and tools for digital transformation.
Cloud
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Technical Solutions Engineer, Cloud Databases (English, Mandarin)

Google Cloud is seeking a Technical Solutions Engineer to join their global team providing 24x7 support for cloud database solutions. This role combines technical expertise with customer advocacy, requiring proficiency in both English and Mandarin Chinese. You'll work with cutting-edge cloud technologies including Cloud Spanner and Cloud Bigtable, troubleshooting complex database issues and ensuring customer success.

The position demands strong technical skills in database administration, coding, and cloud technologies, along with excellent problem-solving abilities. You'll be part of Google Cloud's mission to accelerate digital transformation across industries, working with enterprise-grade solutions that leverage Google's cutting-edge technology.

As a Technical Solutions Engineer, you'll collaborate with various stakeholders, from customers to engineering teams, helping resolve technical challenges and improve Google Cloud services. The role offers exposure to large-scale distributed systems and the opportunity to work with customers in more than 200 countries.

The ideal candidate should have experience with SQL databases, cloud platforms, and distributed computing. You'll need strong communication skills to effectively consult with customers and internal teams. The role includes shift work and possible weekend hours, reflecting the 24x7 nature of cloud support.

This position offers the opportunity to work at one of the world's leading technology companies, with access to cutting-edge cloud technologies and the chance to impact global enterprise customers. You'll be part of a dynamic, collaborative environment that values technical excellence and customer success.

Last updated 7 days ago

Responsibilities For Technical Solutions Engineer, Cloud Databases (English, Mandarin)

  • Work with customers on their production databases to resolve issues and achieve product readiness, availability, and scale
  • Develop an understanding of Google Cloud's Native Databases (e.g., Cloud Spanner, Cloud Bigtable), Managed SQL technology and underlying architectures
  • Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, customer organizations

Requirements For Technical Solutions Engineer, Cloud Databases (English, Mandarin)

Java
JavaScript
Python
Kubernetes
  • Bachelor's degree in Computer Science, Technology, Engineering, Mathematics, or equivalent practical experience
  • 2 years of experience coding in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) or in system design
  • 2 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues
  • Experience with SQL database administration, Google App Engine, open source software communities, Cloud networking solutions, or distributed computing
  • Ability to communicate in English and Chinese Mandarin fluently

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