Technical Solutions Engineer I, AI/ML

Google Cloud is seeking a Technical Solutions Engineer I specializing in AI/ML to join their team in Mexico City. This role involves supporting customers in their transition to Google Cloud products and resolving technical issues. The ideal candidate will have a strong background in coding, troubleshooting, and customer advocacy, with experience in cloud computing and machine learning technologies.

As a Technical Solutions Engineer, you'll be responsible for owning important customer issues, providing support to other teams, and ensuring smooth customer transitions to Google Cloud. Your duties will include troubleshooting technical problems, debugging, networking, system administration, updating documentation, and coding/scripting when necessary. You'll work with a global team providing 24/7 support and will play a crucial role in driving the success of Google Cloud by understanding and advocating for customer needs.

The position requires a Bachelor's degree in a STEM field or equivalent experience, along with 4 years of relevant experience in coding, troubleshooting, and working with various technologies such as Web Tech, Data/Big Data, Machine Learning, and Kubernetes. Preferred qualifications include experience in technical consulting for large enterprise customers, developing or training machine learning models, and working with cloud computing technologies.

Join Google Cloud and be part of a team that's helping organizations around the world innovate and transform their businesses through cutting-edge technology and tools. This role offers the opportunity to work with a diverse range of customers and contribute to the growth of Google's Cloud business.