Technical Solutions Engineer I, Compute, Google Cloud (Spanish, English)

Google Cloud Platform helps customers transform their business using cloud technology, focusing on security, reliability, and scalability.
Cloud
Mid-Level Software Engineer
In-Person
4+ years of experience
Enterprise SaaS · Cloud

Description For Technical Solutions Engineer I, Compute, Google Cloud (Spanish, English)

Google Cloud Platform is seeking a Technical Solutions Engineer I to join their Compute team. This role combines technical expertise with customer support, requiring proficiency in programming languages and cloud technologies. The position demands 4 years of experience in coding, troubleshooting, and customer advocacy, with a focus on enterprise-level support.

The role involves working at the intersection of engineering and customer success, where you'll be responsible for resolving technical incidents, suggesting code-level solutions, and driving product improvements. You'll collaborate with Product and Engineering teams to enhance Google Cloud Platform's offerings and work closely with Site Reliability Engineering teams to maintain high-quality production standards.

As a Technical Solutions Engineer, you'll leverage various tools and technologies including SQL, R, and Python to perform technical analysis and resolve complex issues. The position requires both Spanish and English fluency to effectively support client relationships in the region. You'll be part of Google Cloud's mission to accelerate digital transformation across industries, serving customers in more than 200 countries.

The ideal candidate will have experience with cloud computing and a strong background in technical consulting for large enterprise customers with demanding SLA requirements. You'll be joining a dynamic team that values innovation, problem-solving, and customer advocacy. This role offers the opportunity to work with cutting-edge technology while directly impacting how businesses leverage cloud solutions for their digital transformation journey.

Working at Google Cloud means being part of a team that helps shape the future of cloud computing while supporting developers and businesses in building more sustainably. You'll have the chance to contribute to a rapidly growing business unit within Google, working with enterprise-grade solutions that leverage Google's cutting-edge technology.

Last updated 7 days ago

Responsibilities For Technical Solutions Engineer I, Compute, Google Cloud (Spanish, English)

  • File issue reports against product, documentation and procedures
  • Suggest code-level resolutions for product bugs
  • Resolve technical incidents and escalations by performing analysis
  • Identify opportunities and build solutions to improve support
  • Work with multiple Product and Engineering teams to improve the product

Requirements For Technical Solutions Engineer I, Compute, Google Cloud (Spanish, English)

Python
Java
Go
JavaScript
  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
  • 4 years of experience reading code in a general purpose coding language
  • 4 years of experience troubleshooting and advocating for customers' needs
  • 4 years of experience with 2 or more of: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP
  • Ability to communicate in Spanish and English fluently
  • Experience with cloud computing (preferred)
  • 4 years of experience in technical consulting on supporting large enterprise customers (preferred)

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