Senior Backend Developer - HelpDesk

HelpDesk is revolutionizing customer service with their modern ticketing system, designed to streamline e-mail communications and enhance customer relationships. As a Senior Backend Developer, you'll join a dynamic team at the forefront of AI-driven innovation, working on features like smart reply suggestions and automated ticket identification.

The role offers an opportunity to work with a cutting-edge tech stack centered around Node.js and PostgreSQL, complemented by Redis, RabbitMQ, and Kubernetes. You'll be part of a collaborative team including two experienced backend developers, frontend developers, product designers, and QAs, all led by an experienced product leader.

The position demands strong technical expertise in Node.js (TypeScript) and PostgreSQL, along with proficiency in modern cloud technologies. You'll be responsible for developing and optimizing backend services, ensuring scalability and reliability, and participating in crucial architectural decisions.

What sets this opportunity apart is the team's emphasis on ownership and proactive problem-solving. The company values individuals who take initiative and demonstrate a "Let's make it happen" approach. You'll be working in a flexible, innovation-driven environment where your input shapes the product's future.

If you're passionate about building scalable backend solutions, interested in email technologies, and want to be part of a team that's pushing the boundaries of customer service technology, this role offers an exciting opportunity to make a significant impact.