Principal Product Manager: SMB Payments

Global financial technology platform powering TurboTax, Credit Karma, QuickBooks, and Mailchimp, serving approximately 100 million customers worldwide.
$226,000 - $307,000
Backend
Principal Software Engineer
In-Person
5,000+ Employees
12+ years of experience
Finance · Enterprise SaaS

Description For Principal Product Manager: SMB Payments

Intuit, a leading global financial technology platform serving 100 million customers worldwide through products like TurboTax, Credit Karma, QuickBooks, and Mailchimp, is seeking a Principal Product Manager for their SMB Payments division. This role is crucial in transforming how millions of small businesses across America manage their work and payments processes. The position focuses on revolutionizing the QuickBooks payment experience, turning a traditionally time-consuming task into an efficient, automated process that allows small businesses to focus on growth.

The ideal candidate will lead the development of comprehensive strategies built on customer obsession, conducting extensive customer interviews and combining qualitative and quantitative data analysis. They will be responsible for identifying pain points, developing solutions, and driving innovation in the SMB payments space. The role requires a strategic thinker who can balance quality with velocity while collaborating across multiple teams including engineering, design, analytics, and marketing.

This position offers a competitive compensation package ranging from $226,000 to $307,000, along with bonus potential and benefits. The role is based in the San Francisco Bay Area and requires 12+ years of product management experience, particularly in B2B/B2C SaaS products. The successful candidate will have deep knowledge of SMB operations, payment systems, and a passion for emerging technologies including AI and automation.

Working at Intuit means joining a company committed to powering prosperity for businesses and communities worldwide. The role offers the opportunity to make a significant impact on how small businesses operate, combining technical expertise with business acumen to create innovative solutions that save time and drive efficiency for millions of users.

Last updated 12 days ago

Responsibilities For Principal Product Manager: SMB Payments

  • Utilize data analytics and customer feedback to identify pain points and opportunities in SMB AR experience
  • Set vision and devise strategy for target customer persona, problem solving, and roadmap planning
  • Build optimal solutions balancing quality and velocity, validate customer experience
  • Collaborate with engineering, design, analytics, marketing, sales, and customer experience teams
  • Stay current with industry trends, competitive landscape, and emerging technologies in AI, AR automation and Payments

Requirements For Principal Product Manager: SMB Payments

  • 12+ years of experience in product management with B2B/B2C SaaS products
  • Deep understanding of small to medium sized businesses and operations
  • Experience helping businesses/customers with payments
  • Strong analytical skills and ability to derive actionable insights
  • Excellent communication and team building skills
  • Experience with Agile development methodologies
  • Passion for solving customer problems and AI software

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