Sales Engineer - United States

JumpCloud delivers a unified open directory platform for securely managing identities, devices, and access across organizations.
$125,000 - $140,000
Security
Mid-Level Software Engineer
Remote
2+ years of experience
Enterprise SaaS · Cybersecurity

Description For Sales Engineer - United States

JumpCloud is revolutionizing identity and access management through their unified open directory platform. As a Sales Engineer, you'll play a crucial role in bridging the technical gap between customers and JumpCloud's solutions. This position combines technical expertise with consultative sales, requiring someone who can understand complex IT infrastructures while effectively communicating solutions to diverse audiences.

The role sits within the rapidly expanding Pre-Sales Engineering team, supporting sales functions and driving revenue growth. You'll be responsible for providing technical expertise during customer evaluations, conducting product demonstrations, and ensuring successful implementation of JumpCloud's solutions. This position offers the opportunity to work with cutting-edge identity and access management technology while developing both technical and client-facing skills.

The ideal candidate brings 2-5+ years of technical sales experience, strong presentation skills, and deep knowledge of IT infrastructure, particularly in areas like authentication protocols, MDM solutions, and cloud technologies. You'll need to be comfortable speaking with technical evaluators and IT leaders, adapting your communication style to match different audiences.

JumpCloud offers a competitive compensation package ranging from $125,000 to $140,000 annually, plus comprehensive benefits including multiple medical plans, dental and vision insurance, 401k with matching, and flexible PTO. As a remote-first company, you'll have the flexibility to work from anywhere in the United States while being part of a global team that spans 15+ countries.

This role presents an excellent opportunity for someone who enjoys solving complex technical challenges while helping organizations modernize their IT infrastructure. You'll be joining a company that values diversity, promotes professional growth, and is at the forefront of identity and access management solutions.

Last updated 11 days ago

Responsibilities For Sales Engineer - United States

  • Act as technical trusted advisor for organizations evaluating JumpCloud platform
  • Provide tailored product demonstrations
  • Uncover customer pain points and align JumpCloud solutions
  • Support direct and partner sales teams
  • Build relationships with partners through technical enablement
  • Assist prospects with setup and configuration of trials
  • Provide technical Q&A to prospects
  • Assess prospect readiness for sales cycle
  • Advise on implementation best practices
  • Identify common technical issues for product development
  • Provide evaluation framework for POCs

Requirements For Sales Engineer - United States

  • 2-5+ years experience in technical sales role or equivalent
  • Strong technical acumen
  • Strong presentation skills
  • Excellent written and verbal communications skills
  • Comfortable with public speaking
  • Knowledge of IT, Cloud, SaaS technologies
  • Understanding of network architecture
  • Knowledge of authentication protocols (SAML, OIDC/OAuth, LDAP, RADIUS)
  • Familiarity with MDM, RMM, endpoint solutions
  • Experience with scripting languages, PowerShell preferred
  • Experience with direct and channel/partner sales cycles

Benefits For Sales Engineer - United States

Medical Insurance
Dental Insurance
Vision Insurance
401k
Mental Health Assistance
  • Multiple medical plans
  • High deductible HSA plan with employer contribution
  • Two dental plans
  • Vision insurance
  • Flexible spending account (FSA)
  • Employee assistance program (EAP)
  • Short and long-term disability
  • Life insurance
  • 401k savings plan with match
  • Flexible paid time off policy

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