Software Engineer - Engineering Support (L2)

Mediaocean, a leading technology company in the advertising ecosystem, is seeking a Software Engineer for their Engineering Support (L2) position in Pune. The company manages over $200 billion in annualized ad spend through their software products, serving more than 100,000 users globally.

The role focuses on providing technical support and troubleshooting for enterprise web applications, requiring strong analytical skills and attention to detail. As an L2 support engineer, you'll be responsible for investigating and resolving medium to high-complexity technical issues, analyzing log files, and facilitating communication between L1 support and development teams across different time zones.

The ideal candidate should have a strong technical background with experience in SQL, Java/.NET debugging, and Unix shell scripting. You'll need to be comfortable working with enterprise applications and have excellent communication skills to effectively document and relay technical information. The position requires an Engineering or IT/Computer Science degree with above 60% marks.

Mediaocean offers a comprehensive benefits package including medical insurance with 7 Lakhs/year coverage, life and accidental insurance, and various professional development opportunities. The company promotes an inclusive workplace environment through initiatives like Belong@Mediaocean affinity groups and ongoing learning programs.

This role provides an excellent opportunity to work with cutting-edge advertising technology while developing your technical and problem-solving skills. The hybrid work environment offers flexibility, though the position may require working late hours to coordinate with global teams. If you're passionate about technical support and want to be part of a company that's shaping the future of advertising technology, this role could be perfect for you.