Critical Environment Field Service Engineer

Microsoft is a global technology company that powers cloud services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.
$80,000 - $159,600
Cloud
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Critical Environment Field Service Engineer

Microsoft's Cloud Operations & Innovation (CO+I) division is seeking a Critical Environment Field Service Engineer to join their team managing the core infrastructure that powers Microsoft's cloud services. This role is based in Chicago and offers a competitive salary range of $80,000 - $159,600.

The position involves working in Microsoft's extensive global datacenter network, which includes over 100 datacenters and 1 million servers supporting services for more than 1 billion customers worldwide. As a CE FSE, you'll be responsible for ensuring the reliability and efficiency of critical datacenter environments, managing mechanical and electrical equipment, and implementing best practices for infrastructure management.

The ideal candidate will have at least 2 years of experience in IT equipment support or related technology, with preferred experience in Critical Environment infrastructures. You'll work closely with engineering groups and landlord partners, participate in audit processes, and contribute to continuous improvement initiatives.

This role offers excellent growth opportunities through Career Rotation Programs, professional certifications, and various training programs. Microsoft emphasizes environmental sustainability in their datacenter operations and maintains a strong commitment to diversity and inclusion.

The position includes comprehensive benefits such as industry-leading healthcare, educational resources, parental leave, and investment options. You'll be part of a collaborative team environment that values innovation, growth mindset, and accountability.

This is an excellent opportunity for someone passionate about infrastructure management and interested in working at the forefront of cloud technology. The role requires occasional travel (0-25%) and includes responsibilities for emergency response and critical system maintenance.

Join Microsoft's mission to empower every person and organization on the planet to achieve more while working with cutting-edge technology in a dynamic, fast-paced environment.

Last updated 6 days ago

Responsibilities For Critical Environment Field Service Engineer

  • Ensure compliance with data center business units and service-level policies
  • Maximize Critical Environment (CE) availability in conjunction with landlord partners
  • Oversee day-to-day operations and maintenance of mechanical and electrical equipment
  • Support delivery of Datacenter's Emergency Preparedness and Response plans
  • Coordinate and supervise CE audits and compliance verification
  • Manage and analyze Power/Temperature/Relative Humidity and SLA monitoring
  • Work with regional and global peers to share best practices
  • Reduce high-impact and human-error Critical Environment incidents

Requirements For Critical Environment Field Service Engineer

Linux
  • High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology
  • Must pass Microsoft Cloud Background Check
  • Experience with IT infrastructure (Servers, SANs, Networking, etc.)
  • Ability to meet Microsoft, customer and/or government security screening requirements

Benefits For Critical Environment Field Service Engineer

Medical Insurance
Education Budget
Parental Leave
  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

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