Power BI Technical Support Engineer

Microsoft's Customer Experience & Success (CE&S) organization is seeking a Power BI Technical Support Engineer to join their BI Customer Support team. This role is part of a 17,000+ employee organization focused on empowering customers to accelerate business value through Microsoft's products and services. As a Technical Support Engineer, you'll be responsible for providing outstanding technical support to business customers, troubleshooting complex problems, and ensuring smooth operation of BI solutions. The position offers flexible work arrangements with up to 100% remote work capability. You'll work with global customers, including Fortune 500 companies, providing technical expertise while maintaining excellent communication. The role involves collaborating with subject matter experts, Engineering teams, and Management to deliver comprehensive solutions. Microsoft offers a growth-minded culture focused on innovation, collaboration, and inclusion, with excellent benefits and career development opportunities. This position requires technical proficiency in BI tools, database systems, and strong problem-solving abilities, making it ideal for someone passionate about customer success and technical support excellence.