Principal Group SWE Manager M6

Join Microsoft's Azure Customer Experience (CXP) team as a Principal Group SWE Manager to drive the next generation of customer care, trust, reliability, engagement, and observability experiences. The role is part of the Azure engineering organization, where customer experience is critical to success. You'll lead a team focused on transforming Microsoft Cloud customers into fans through deep engineering engagements.

The position requires a customer-obsessed, AI-curious problem-solver who can thrive in an inclusive, collaborative global team. You'll work with Azure CXP Program Managers, Data Scientists, and other Azure engineering teams to define and deliver critical, customer-facing features and infrastructure solutions. The role offers the opportunity to actively participate in hiring and building your own team.

Key aspects of the role include guiding teams in producing high-quality code, leading architectural decisions, ensuring system reliability, and driving engineering excellence. You'll be responsible for mentoring team members, making data-driven decisions, and fostering innovation across multiple teams. The position offers hybrid work arrangements with up to 50% work from home flexibility.

Microsoft provides comprehensive benefits including industry-leading healthcare, educational resources, parental leave, and investment opportunities. The company culture emphasizes growth mindset, innovation, and collaboration, making it an ideal environment for engineering leaders who want to make a significant impact on cloud services at a global scale.

The ideal candidate will have 6+ years of technical engineering experience, strong coding skills in multiple languages, and preferably 4+ years of people management experience. This role presents an exceptional opportunity to shape the future of Azure's customer experience while working with cutting-edge cloud technologies.