Technical Support Engineering

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer to join their Customer Service & Support (CSS) team. This role focuses on delivering exceptional customer support by leveraging Microsoft's AI technology to help consumers, businesses, and partners resolve complex technical issues.

As a Technical Support Engineer, you'll be responsible for troubleshooting and solving complex customer technical problems, while working in a collaborative environment that promotes knowledge sharing and continuous learning. The position offers opportunities to work with cutting-edge technology and contribute to product improvements through direct engagement with engineering teams.

The role is based in Bangalore, India, and requires on-site presence. You'll be part of Microsoft's mission to empower every person and organization on the planet to achieve more, working in a culture that values respect, integrity, and accountability. The position offers comprehensive benefits, including industry-leading healthcare, educational resources, and work-life balance support.

This is an excellent opportunity for technically skilled professionals who are passionate about customer success and want to grow their careers in a dynamic, global technology leader. You'll have the chance to deepen your technical expertise while making a direct impact on customer satisfaction and product evolution.