Java Product Support Engineer

Oracle Financial Services Global Industries Unit (FSGIU) is seeking a Java Product Support Engineer to join their world-class banking support team. This role is crucial in providing technical support for Oracle's banking products that serve 900+ financial institutions across 130 countries. The ideal candidate will work in a high-volume, mission-critical environment, handling customer interactions and providing solutions for both on-premise and SaaS customers.

The position requires strong technical expertise in Oracle Database, PL/SQL, Application Servers, and Web Technologies, combined with excellent debugging and communication skills. You'll be part of a dynamic team that handles critical situations and provides proactive monitoring and troubleshooting to reduce business disruptions.

As a Support Engineer, you'll be the technical interface between Oracle and its customers, working on state-of-the-art technologies and handling CxO level customer interactions. The role offers opportunities to work with emerging technologies and cloud solutions, while developing expertise in banking product support.

Oracle offers a competitive benefits package including medical, life insurance, and retirement options. The company promotes a diverse and inclusive workplace, supporting work-life balance and professional development. This is an excellent opportunity to join a global leader in cloud solutions with over 40 years of industry experience.

The role requires 3-5+ years of experience, with a preference for banking IT or product support background. Knowledge of Spring Framework, Spring Boot, and Microservices architecture is highly valued. You'll be working in a collaborative environment where you can make a significant impact on customer satisfaction and product reliability.