Oracle is seeking an experienced Finance Fusion Functional Engineer to join their Support organization. This role focuses on delivering post-sales support and solutions to Oracle's customer base while serving as an advocate for customer needs. As a key member of the team, you'll be responsible for resolving both technical and non-technical customer inquiries, troubleshooting Electronic Support Services, and managing customer relationships.
The position requires deep expertise in Oracle's financial products and platforms, with a focus on supporting and implementing Oracle Fusion solutions. You'll work independently to research and develop solutions to complex customer issues, while also collaborating with OMCS/DBA teams to ensure comprehensive service delivery.
This is an excellent opportunity for a seasoned professional with 6-10+ years of experience who excels in customer-facing roles and has deep technical knowledge of Oracle's financial systems. The role offers the chance to work with industry-leading cloud solutions and contribute to Oracle's global customer success.
Oracle offers a competitive benefits package and promotes a diverse, inclusive workplace where innovation thrives. The company's 40+ year track record of success and continued growth in the cloud solutions space makes this an ideal opportunity for professionals looking to advance their careers in enterprise software support and implementation.