Oracle Fusion Financials AP - Senior Technical Support Engineer

World leader in cloud solutions using tomorrow's technology to tackle today's problems, operating for 40+ years.
Backend
Senior Software Engineer
In-Person
3+ years of experience
Enterprise SaaS · Finance

Description For Oracle Fusion Financials AP - Senior Technical Support Engineer

Oracle Fusion Financials Support Team is expanding to support their growing customer base in the Cloud (SaaS). This role is for a Technical Support Professional with a functional background in Financials, specifically in Account Payables. The position offers an opportunity to be part of Oracle's newest Financials offering, delivering Financial Management and reporting solutions in the Cloud to leading companies worldwide. The team collaborates with Oracle Development in supporting early adopters and new customers. The ideal candidate should have a good understanding of Oracle Fusion Financials, Oracle EBS Accounts Payables, or other ERP Financial Software knowledge. Experience in the accounting lifecycle, enterprise structures setup, invoice and payments processing, tax reporting, and period close processes is highly valued. The role involves providing excellence in customer service support, troubleshooting, and resolution of critical cases. Oracle offers a competitive benefits package and promotes a diverse, inclusive workplace where work-life balance flourishes. The company has been operating with integrity for over 40 years and continues to lead in cloud solutions, making this an excellent opportunity for professional growth in a stable yet innovative environment.

Last updated a month ago

Responsibilities For Oracle Fusion Financials AP - Senior Technical Support Engineer

  • Provide excellence in customer service support
  • Track-incidence, diagnosis, replication, troubleshooting
  • Resolution of complicated and critical cases
  • Provide Customer Service on technical and functional level
  • Drive complete resolution of service incidents

Requirements For Oracle Fusion Financials AP - Senior Technical Support Engineer

Java
  • 3 to 5+ years of experience
  • Excellent analytical and problem solving skills
  • Strong understanding of ERP products, specifically Financials
  • Experience with Oracle Fusion or EBS Financials preferred
  • Technical skills in RDBMS, SQL, PL SQL, XML, Java, J2EE
  • Understanding of structured SQL statements
  • Ability to read and decipher software Log and Trace files
  • English and Romanian language proficiency

Benefits For Oracle Fusion Financials AP - Senior Technical Support Engineer

Medical Insurance
Vision Insurance
Dental Insurance
  • Flexible medical benefits
  • Life insurance
  • Retirement options
  • Volunteer programs

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